WEEK RESET BUG 28/12/2020

Report Bugs and any problems you may experience in the game

Moderator: mtormo

WEEK RESET BUG 28/12/2020

Postby gusgus78 » 28 Dec 2020, 07:42

Hi

After week reset, raid progress and platoon weekly scores dont get updated.

Can you check it, please?

Thanks!
User avatar
gusgus78
Second Lieutenant
Second Lieutenant
 
Posts: 288
Joined: 15 Mar 2016, 09:49

Re: WEEK RESET BUG 28/12/2020

Postby sgt_tom » 28 Dec 2020, 09:44

Serious bug - Raids are missing from the panel (Steam version)
Others also have this issue in platoon.
Please check!

Image
sgt_tom
Sergeant
Sergeant
 
Posts: 40
Joined: 26 Feb 2020, 18:49

Re: WEEK RESET BUG 28/12/2020

Postby mtormo » 28 Dec 2020, 09:53

Hello,

We're aware of the issue with the raids.

We have disabled the raids and we'll reimburse the tickets used when the issue is resolved. We're truly sorry of this issue and we'll try to fix it as soon as possible.

Regards,
User avatar
mtormo
WWIITCG Admin
WWIITCG Admin
 
Posts: 1723
Joined: 27 Jun 2013, 18:47

Re: WEEK RESET BUG 28/12/2020

Postby gusgus78 » 01 Jan 2021, 08:48

Hi!

After year change, platoon week score seems to be frozen. Also, raid progress have been reseted. Battlepass works fine.

Thanks and HNY!
User avatar
gusgus78
Second Lieutenant
Second Lieutenant
 
Posts: 288
Joined: 15 Mar 2016, 09:49

Re: WEEK RESET BUG 28/12/2020

Postby sgt_tom » 01 Jan 2021, 10:57

gusgus78 wrote:Also, raid progress have been reseted. Battlepass works fine.


I'm very sad now. Lot's of work have been erased :-(
sgt_tom
Sergeant
Sergeant
 
Posts: 40
Joined: 26 Feb 2020, 18:49

Re: WEEK RESET BUG 28/12/2020

Postby Bestmig » 01 Jan 2021, 13:27

sgt_tom wrote:I'm very sad now. Lot's of work have been erased :-(


We hope for the best and don't get upset about the game.
Bestmig
Private
Private
 
Posts: 15
Joined: 26 Oct 2020, 18:40

Re: WEEK RESET BUG 28/12/2020

Postby mtormo » 07 Jan 2021, 09:48

Hey!

Sorry for not answer the post on time, as we were working to fix the issue as soon as possible at that moment. We are truly sorry for this issue and this is something that we discussed several times with our server provider to get fixed, we're as frustrated as you guys about not having the rewards on time and getting this issue every end of year.

Regards,
User avatar
mtormo
WWIITCG Admin
WWIITCG Admin
 
Posts: 1723
Joined: 27 Jun 2013, 18:47


Return to Technical Support

Who is online

Users browsing this forum: No registered users and 3 guests

cron