Account not logging in after update

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Account not logging in after update

Postby Foulkes » 16 Dec 2020, 05:35

Greetings
I have updated to “defiance” and after playing some missions and pvp games the game stopped logging me in saying in the loading screen that i must uninstall. I did and to my disappointment my “foulkes” account disappeared. So im playing the game from the beginning in a new account “burrow” having lost my old deck.
Is there any way that i can get my card deck back.
Please advice.
Foulkes
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Re: Account not logging in after update

Postby mtormo » 16 Dec 2020, 09:39

Hello,

I've checked your account and you need to install the latest iOS update to fix it, please update the app to resolve the issue and don't hesitate to contact us again if you encounter any problem again.

Regards,
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mtormo
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Re: Account not logging in after update

Postby Foulkes » 16 Dec 2020, 22:19

Hello
Thank you for your immediate reply
Ive updated iOs but error 3138 insists
Please advise
Foulkes
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Re: Account not logging in after update

Postby Foulkes » 16 Dec 2020, 22:24

Hello
Thank you for your help
Please discard my previous post
Ive reinstalled the game and my account is there, as you said
Everything s fine
Thanks again, youre great
Foulkes
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