Lost access to game

Report Bugs and any problems you may experience in the game

Moderator: mtormo

Lost access to game

Postby Assassin » 17 Nov 2020, 10:45

Hi,

Had an issue with facebook syncing and lost access to game (in my account).

Can you please make gusgus leader of J4F platoon?

I will also send details by email to try to fix account.

Assassin
10.000 Lemmings can't be wrong...
User avatar
Assassin
Lieutenant General
Lieutenant General
 
Posts: 1595
Joined: 26 Aug 2014, 11:56
Location: Portugal

Re: Lost access to game

Postby gusgus78 » 19 Nov 2020, 17:54

Hi Devs..

Seems like when you made me Leader today something went wrong. I cant kick Assassin_DUP (only PVP button available when push on it) and on platoon screen, I cant access to platoon options nor change platoon info message... its weird. Only LEAVE button in platoon tab.

Thanks.
User avatar
gusgus78
Second Lieutenant
Second Lieutenant
 
Posts: 288
Joined: 15 Mar 2016, 09:49

Re: Lost access to game

Postby Stone » 19 Nov 2020, 22:13

Hi guys,
Sorry couldn't get my hands in a computer till now. I believe I just fixed the issue, could you please check if assassin_DUP is no longer a member of the Platoon and you (gusgus) have already leader permissions?
Best,
Christian "Stone" Gascons
World War II: TCG - Admin
User avatar
Stone
WWIITCG Admin
WWIITCG Admin
 
Posts: 406
Joined: 25 Jun 2013, 14:01

Re: Lost access to game

Postby gusgus78 » 20 Nov 2020, 07:54

Hello.

Yes, Assa_DUP is no longer in platoon and seems like that i can access to every options (being leader).

Thank you a lot!
User avatar
gusgus78
Second Lieutenant
Second Lieutenant
 
Posts: 288
Joined: 15 Mar 2016, 09:49

Re: Lost access to game

Postby Stone » 20 Nov 2020, 08:58

Glad it's working, sorry about it, these kind of issues are quite tedious to fix sometimes,
You guys have fun!
Christian "Stone" Gascons
World War II: TCG - Admin
User avatar
Stone
WWIITCG Admin
WWIITCG Admin
 
Posts: 406
Joined: 25 Jun 2013, 14:01

Re: Lost access to game

Postby Assassin » 20 Nov 2020, 14:58

Stone wrote:Glad it's working, sorry about it, these kind of issues are quite tedious to fix sometimes,
You guys have fun!

Working fine now. THANKS.

I am aware it was not frozenshard fault in any way, but a facebook issue.

Thanks for the support.
10.000 Lemmings can't be wrong...
User avatar
Assassin
Lieutenant General
Lieutenant General
 
Posts: 1595
Joined: 26 Aug 2014, 11:56
Location: Portugal


Return to Technical Support

Who is online

Users browsing this forum: No registered users and 4 guests