cant login at all from facebook or on android]



cant login at all from facebook or on android]

Postby Socket » Mon Dec 19, 2016 9:24 pm

cant get past the the login in screen from the new mirgation off new server.see the new frozenshard screen then it goes to error time out please sort..looking forward to playing the new update
Socket

Trainer Apprentice
 
Posts: 98
Joined: Thu Jan 21, 2016 12:48 pm

Re: cant login at all from facebook or on android]

Postby walterwhite » Tue Dec 20, 2016 8:39 am

same issue here . Stuck can't login the game. Keep showing frozenshard game loading page. I wait for 20minute nothing. Sigh :?
walterwhite

Trainer Apprentice
 
Posts: 67
Joined: Mon Dec 19, 2016 5:55 pm

Re: cant login at all from facebook or on android]

Postby Stone » Tue Dec 20, 2016 9:43 am

Hey guys, do you mean you don't even get to see the "Menu" screen? The one with the "Play" button I mean. In such case, could you please try using a different browser to see if it works already? If that doesn't work either you can always try cleaning your browser's cache.

Thanks.
Christian "Stone" Gascons
Monster Battles: TCG - Admin
Stone

User avatar
Site Admin
 
Posts: 109
Joined: Tue Oct 21, 2014 4:51 pm

Re: cant login at all from facebook or on android]

Postby Resst » Tue Dec 20, 2016 11:42 am

i use another browser, still cant loggin, only see FROZENSHARD GAMES and after stop, i was wait 10 min more, but still cant loggin.
Resst

Trainer Student
 
Posts: 48
Joined: Fri Sep 02, 2016 6:15 pm

Re: cant login at all from facebook or on android]

Postby Stone » Tue Dec 20, 2016 2:01 pm

This is really weird guys, could you please give me some more info about this? Which country do you play from? Do you have access to a different computer / internet router to try to access the game? Did you try cleaning the browser's cache?

Thanks,
Christian "Stone" Gascons
Monster Battles: TCG - Admin
Stone

User avatar
Site Admin
 
Posts: 109
Joined: Tue Oct 21, 2014 4:51 pm


Return to Technical Support

Who is online

Users browsing this forum: No registered users and 8 guests

cron