Search found 295 matches

by Kramito
Wed Sep 23, 2020 4:07 pm
Forum: Game Announcements
Topic: Transfer Account - Facebook & Kongregate to Steam
Replies: 0
Views: 1

Transfer Account - Facebook & Kongregate to Steam

Hello summoners, << The following feature will be available on the next update, please read very carefully all the information if you are a Facebook (browser) or Kongregate player >> Since the browser (Facebook & Kongregate) version of the game will not be available from December 31st, 2020 onwa...
by Kramito
Mon Sep 21, 2020 8:00 am
Forum: General Discussion
Topic: What next?
Replies: 3
Views: 66

Re: What next?

Hello,

Sorry! About playing in facebook, we're going to give the opportunity for players that only play on web (facebook & kongregate) to migrate their account to Steam. Keep in mind that if you migrate your account to Steam, you won't be able to play the facebook option in mobile.

Regards,
by Kramito
Fri Sep 18, 2020 8:58 am
Forum: General Discussion
Topic: What next?
Replies: 3
Views: 66

Re: What next?

Hey!

Check this: viewtopic.php?f=4&t=275&p=997#p997

Regards,
by Kramito
Fri Sep 18, 2020 8:56 am
Forum: General Discussion
Topic: Let us make fun
Replies: 1
Views: 50

Re: Let us make fun

Hello,

We're unlocking the Alchemist class and will be available shortly! We are also doing an update this month with some fixes and balance changes.

Regards,
by Kramito
Mon Jun 08, 2020 7:14 am
Forum: General Discussion
Topic: The future of the game - PC players
Replies: 1
Views: 538

Re: The future of the game - PC players

Hello,

We're looking on different options to make the game available for FB players (currently you can play the game on Steam so a "migration" to that platform could be a solution but we don't have a final decision yet).

Regards,
by Kramito
Mon Apr 13, 2020 7:24 am
Forum: Technical Support
Topic: two issues, three if you include submit a ticket not working
Replies: 1
Views: 850

Re: two issues, three if you include submit a ticket not working

Hello,

We're truly sorry for this issue, could you please send us an e-mail to support@frozenshard.com with your user information (player's nick) and the steam receipt and we'll help you with this issue as soon as possible.

Regards,
by Kramito
Fri Apr 03, 2020 6:57 am
Forum: Technical Support
Topic: about hit damage
Replies: 1
Views: 598

Re: about hit damage

Hello,

This is intended, cards/players can only have 1 "poison damage" attached to him.

Regards
by Kramito
Mon Mar 16, 2020 7:53 am
Forum: Technical Support
Topic: server problem
Replies: 1
Views: 583

Re: server problem

Hello, We'll review if there was any problem with the servers this weekened, but I can't see anything wrong at first glance. The problem that you mention looks like a connection issue with the server but if doesn't happen with our other games sounds a bit strange, thanks for bringing this issue. Reg...
by Kramito
Mon Feb 17, 2020 7:48 am
Forum: General Discussion
Topic: Deck Question
Replies: 1
Views: 895

Re: Deck Question

Hello,

From legendary and above, just 1 card on the deck.

Regards,
by Kramito
Mon Jan 27, 2020 8:48 am
Forum: Technical Support
Topic: Rating reward from pvp
Replies: 1
Views: 669

Re: Rating reward from pvp

Hello,

The pvp season rewards are sent at the end of the month, you will receive them 1st of February.

Regards,

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