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Facebook Login not working

PostPosted: 30 May 2018, 13:43
by Stone
Hi,

In case you find yourself with problems logging in the game via Facebook is probably due to the fact that Facebook changed their Private Policy due to the new GPDR law, to fix this please try the following steps:

1 - https://www.facebook.com/settings?tab=applications
2 - Search for the app on the "Search Apps and Websites" textfield located on the upper right corner of the screen
3 - A popup will be shown containing permissions information, the easiest thing to do here is to click on "Renew Access" at the bottom of that screen, don't worry, you won't lose any progress.
4 - Log back in the game and play normally.

In case this didn't work, try the following:
1 - Follow previous steps 1 and 2.
2 - A popup will be shown containing permissions information, click on "Remove App" at the bottom of that screen, don't worry, you won't lose any progress.
3 - Open up the game again and login via Facebook normally, it will ask for permissions again, accept them and you will get your progress back.

Alternatively, if none of the above solutions work, just completely uninstall the game and reinstall it back, from time to time Facebook's corrupted access tokens stick around until the event of a reinstall.

Thanks for your patience and comprehension,

Re: Facebook Login not working

PostPosted: 04 Jun 2019, 08:42
by jussist
Kongregate login does not seem to work. Any solution for this?

Re: Facebook Login not working

PostPosted: 04 Jun 2019, 08:51
by Raystlin
you should look up for the date before posting something. the post from stone is over 1 year ago!

there are many topics about the current situation in the "technical support" subforum.