server trouble?

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server trouble?

Postby Pieterr » 22 Jul 2016, 13:09

Hey I can't log in.
Are you installing the new update?
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Re: server trouble?

Postby FS_KZK » 22 Jul 2016, 13:52

Can't login too, not in fb and not in mobile (android)
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Re: server trouble?

Postby mtormo » 25 Jul 2016, 08:29

Hello,

It was an issue with the login that we fixed after a few hours. Sorry for the trouble.

Regards,
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Re: server trouble?

Postby FS_KZK » 28 Jul 2016, 11:46

No login possible again...
Since the last time I'm a bit afraid. can you give me a tip how to prevent data losing (did I make an mistake)or was it just bad luck?
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Re: server trouble?

Postby chuck » 28 Jul 2016, 12:28

No login possible now..

Cards, progress and everything is lost. :-( I¨m in the begining now? :-(
I Hope it will be repaired.
Admin please.
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Re: server trouble?

Postby FS_KZK » 28 Jul 2016, 15:15

chuck wrote:No login possible now..

Cards, progress and everything is lost. :-( I¨m in the begining now? :-(
I Hope it will be repaired.
Admin please.
Nick: chuck


What have you done? Last time I thought there was an update with new quests. So I collected the rewards and after that Sync. with FB when i saw that the Progress was lost. The Phone Data overwrote the FB data and everything was lost.
This time i checked name and so before and connected to FB and it works. when i startet the app i was at the beginning too...

For me it looks like, that the new profile (Newer rewards) on the Phone overwrites the "older" in FB...

For me it looks like that the Game gets the Profile Stats from FB and dont save it on the device permanent. Maybe it could be an sollution to save the profile twice, once on FB, once on the SD of phone. So if you connect and youre Phone overwrites the FB Data only 1 day or a few houres of gaming will be lost and it isnt needed to be restored. I think with such a little lose we can life.

I think the devs should think about this. I know it is a bit work but you will do it once and save the time at less restoring Profiles...
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Re: server trouble?

Postby mtormo » 29 Jul 2016, 08:34

Hey Chuck,

I've checked your account and I can see your cards, is it working fine now?

Regards,
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