N.A shown in shop, I can buy nothing

Report Bugs and any problems you may experience in the game

Moderator: mtormo

N.A shown in shop, I can buy nothing

Postby chuck » 16 Jul 2016, 11:52

Hello, please help anybody. I can't buy with money. There is N.A shown in offers. It started before 7 days. There is written "Please hold" but I can wait whole day and no effect. When I click on N.A it writes "could't verify product in app store". Could admins help with this? My account name is "chuck" Thanks for help.
chuck
Sergeant Major
Sergeant Major
 
Posts: 109
Joined: 16 Jul 2016, 09:50

Re: N.A shown in shop, I can buy nothing

Postby mtormo » 19 Jul 2016, 09:08

Hey Chuck,

When the message "N.A" appears it means that you can't connect with the server, could you please check that you have an internet connection at that moment. If not please notify me with the device (moblie/web) that you use.

Regards
User avatar
mtormo
WWIITCG Admin
WWIITCG Admin
 
Posts: 1583
Joined: 27 Jun 2013, 18:47

Re: N.A shown in shop, I can buy nothing

Postby chuck » 19 Jul 2016, 14:36

Hi mtormo,
thank you for your reply. I'm replying from my mobile devices, what I use for playing the game.
Everytime when I try to buy something from shop (offers) I've been connected to internet (I've tried different wi-fi connections and my mobile data too) and no effect. I've tried restart my phone and re-instal game but still N.A is showed. :-(
chuck
Sergeant Major
Sergeant Major
 
Posts: 109
Joined: 16 Jul 2016, 09:50

Re: N.A shown in shop, I can buy nothing

Postby mtormo » 20 Jul 2016, 08:34

Hey Chuck,

Could you tell me if you're using iOS or Android and what mobile?

Thanks,
User avatar
mtormo
WWIITCG Admin
WWIITCG Admin
 
Posts: 1583
Joined: 27 Jun 2013, 18:47


Return to Technical Support

Who is online

Users browsing this forum: No registered users and 2 guests

cron