all cards and gold lost !

Report Bugs and any problems you may experience in the game

Moderator: mtormo

all cards and gold lost !

Postby Cristian » 22 May 2016, 06:15

hi there,

I lost all my cards and gold. i don't know why.
my ign changed from sevruga to fs_iyrq5rvsh automatically, i didn't change it.

can you help me retrieve my cards back ?

this is my second time posting this topic, the first one lost :(
Cristian
Private
Private
 
Posts: 3
Joined: 21 May 2016, 02:52

Re: all cards and gold lost !

Postby mtormo » 23 May 2016, 10:09

Hey Cristian,

Could you check again your current username? I can't find any user with this name: fs_iyrq5rvsh. It would be useful if you send me an e-mail to info@frozenshard.com with your username, if you use android, facebook,... and if you had your account linked to facebook.

Best Regards,
User avatar
mtormo
WWIITCG Admin
WWIITCG Admin
 
Posts: 1629
Joined: 27 Jun 2013, 18:47

Re: all cards and gold lost !

Postby monolitbal » 26 May 2016, 10:02

I have the same thing happened . Already 2 times . The first time everything returned fairly quickly , but now 2 weeks writing the post, but no reply received. Very disappointing. Ask the developers in the shortest possible time to restore everything . Nick in alexbal game.
ALEXBAL
monolitbal
Master Sergeant
Master Sergeant
 
Posts: 66
Joined: 26 May 2016, 09:39


Return to Technical Support

Who is online

Users browsing this forum: No registered users and 14 guests

cron