Froze while collecting Raid rewards

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Froze while collecting Raid rewards

Postby Juice » 07 Apr 2016, 03:10

Had a tough log in, then while collecting the raid pack from Platoon Hard, the game froze. Not sure if the pack was added to my cards or not, but after refresh the raid page shows no rewards to collect.

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Re: Froze while collecting Raid rewards

Postby 5Cats » 07 Apr 2016, 03:44

Hi Juicey! That's nasty!

If your Raid Reward Screen is blank now? No text? It means you'll get the remaining rewards next week.

If it says words like "You have no rewards..." then either you got them all, or the bugs ate them.

The Devs should be able to tell which happened, they're good about fixing it too!

I always collect the Raid Points first, then Packs, then gold... just in case!
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Re: Froze while collecting Raid rewards

Postby Juice » 07 Apr 2016, 03:58

I got everything but one pack. The medals are the important ones, but I would like to get more cards.
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Re: Froze while collecting Raid rewards

Postby nAFAI » 08 Apr 2016, 11:34

Hey Juice,

As 5Cats mention, you will be able to claim the rewards next week, this is a bug that will be fixed on our next update.

Cheers!
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Re: Froze while collecting Raid rewards

Postby Juice » 08 Apr 2016, 14:30

Thanks for the response.

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Re: Froze while collecting Raid rewards

Postby Assassin » 13 Apr 2016, 19:05

nAFAI wrote:Hey Juice,

As 5Cats mention, you will be able to claim the rewards next week, this is a bug that will be fixed on our next update.

Cheers!

I just found this...i assume i had the same bug THIS WEEK (but with two packs)...i dont mind waiting another week...but i would appreciate a confirmation that this is the case...
Is there a way to check?
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