can not logging in

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Re: can not logging in

Postby alemán » 10 Apr 2016, 18:59

hi there,

we are experiencing server issues again at kong today.
login has been difficult this morning and now most kong-players seem to be unable to login again.

cheers ;)
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Re: can not logging in

Postby bigfatrasta » 10 Apr 2016, 20:21

neither different browsers nor reloads seem to help.

This is probably mostly a problem for the european players:
As I and probably a lot of other people spend their WE with family or enjoyed a nice day outside instead of doing the daily duties it would only be fair to extend the weekly raids /duty period if this is not fixed in the next hour(s).

bfr
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Re: can not logging in

Postby FS_KZK » 10 Apr 2016, 20:41

Today its very bad.
FB no login possible..
Android: A lot of dc during PVP...

My rating goes down in case of DC
Greets
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Re: can not logging in

Postby Marvin_Bender » 10 Apr 2016, 20:58

i was kicked out after a gazala win just before opening my desert pack. i'm sure it had ramcke in it :(

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Re: can not logging in

Postby bigfatrasta » 10 Apr 2016, 21:51

i managed to log in briefly but this was all i got from the raid menu:
https://gyazo.com/0705bb218c56014f8b43cfc4c9c9ca15
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Re: can not logging in

Postby alemán » 10 Apr 2016, 22:30

marv, that is a pity - i lost connection during missions too some days ago when the whole recent issue thing started.
it was wednesday if i recall correctly (?)
guess several ppl lost some gold and packs due to this bug/issue/whatever.

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Re: can not logging in

Postby 5Cats » 10 Apr 2016, 22:55

I was getting my Daily and managed a few raids, but then it started getting laggy, and the Raid page wasn't loading properly. You know? When only the Solo Raid menu is there, not the Team one. I refreshed but it refused to log in.

I've tried a few times now, on IE and Chrome, no luck. I got past the 'Start' button once, but it stalled on the Red Circle loading page...

Yes, missing Raids and people not getting Daily is bad. Also the 'Bonus PvP' time is lost! Oy!

Not even anyone left in Kong Chat: Just Marvin Bender and BigFatRasta (who often stay logged in even if they're AFK, I think?). Still broken.
Fight Bravely!
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Re: can not logging in

Postby nAFAI » 11 Apr 2016, 11:45

Hey all,

Sorry we are still having lots of server issues, and more specially during the weekends. We are still doing our best to fix them as it's our priority and we have plans to enhance our server connectivity in the next months, but for the meantime we are still trying to figure out what could be causing this.

Apologies for the issues you are encountering this days, I assure you we are doing our best to solve this as soon as possible.

Cheers!
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