can not logging in

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can not logging in

Postby nsmvjher » 15 Mar 2016, 08:59

login.JPG
login.JPG (131.52 KiB) Viewed 6758 times
platform:kongregate
nsmvjher
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Re: can not logging in

Postby nAFAI » 15 Mar 2016, 12:34

Hey,

We are having some login issues during the last hours indeed, we are continuosly speaking with our server providers to get it fixed and stable as soon as possible.

Cheers and sorry for the inconveniences!
nAFAI
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Re: can not logging in

Postby Pieterr » 16 Mar 2016, 10:17

I suppose you still have these login issues,....
After restarting 3 or 4 times this morning I finally got logged in.
Then I played a hard mission Iwo and lost on the 4th day.
I got 113 gold "extra ammo" and a "JU-88" for my effort.
After pushing the red button I've got the message that I could nog be logged in.

Anyway, after being logged out I've managed to get myself logged in again. I've checked the cards and my gold but nothing has been added.

Waiting for your response,

Cheers,

Pieterr
Pieter
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Re: can not logging in

Postby bigfatrasta » 16 Mar 2016, 12:37

can not log in either!

stuck at the "start screen"

repeated retries finally lead to success.

PLEASE: turn off the loading music, There is a reason why most people have turned the sound off, but if stuck at the start screen (trying to connect for whatever reason) the game seems to ignore the setting and does not allow to turn off the sound!
bigfatrasta
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Re: can not logging in

Postby nAFAI » 16 Mar 2016, 16:01

Hey guys,

We are aware that we are still having loging issues... we are continuesly speaking with our server partners to try to find a solution but still ddnt managed to get it solved... we are 100% looking into this and have stoped anything else untill we manage to stabilize it.

We will keep you posted and we deeply apologize for the problems it may have caused.

Cheers!
nAFAI
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Re: can not logging in

Postby Geenoff » 26 Mar 2016, 17:18

Hi
This is me again RAMBOV
Please can someone fix my account in the game?
I changed the password on face book and since then I can not log in to the game
Helpppp
Geenoff
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Re: can not logging in

Postby nAFAI » 29 Mar 2016, 14:07

Hey Rambov,

Could you try to log out from the Facebook App itslef and back in and afterwards log back into the game? sometimes the login try to use the old password and you have to log out and in from facebook so it gets updated on the game properly.

Cheers!
nAFAI
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Re: can not logging in

Postby Assassin » 04 Apr 2016, 22:15

Havent been able to login for the last 4 hours or so...i am assuming server problems...

Will try again tomorrow...

EDIT:
Working OK now (April 5th).
10.000 Lemmings can't be wrong...
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Re: can not logging in

Postby FS_KZK » 07 Apr 2016, 15:55

This time the Same. Lost 2 times a Bot by DC.
After refreshing i couldn´t log in via FB any more...

Changed to Phone and the Android App works without problems.
Greets
Hunter86
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Re: can not logging in

Postby nAFAI » 08 Apr 2016, 11:39

Hey all,

Sorry but we are experiencing login issues again for most parts of the day, we are working full time to address them but still far from getting a fix, sadly, so this may occur during the next days too...

Note this issue is only affecting web platforms (Facebook and Kongregate) we want to apologize and want to let you know that we are currently treating this as our highest priority since it's been already too harmful for us.

Cheers,
nAFAI
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