Platoon member joins again. Points reset

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Platoon member joins again. Points reset

Postby FS_KZK » 08 Mar 2016, 19:49

Hi navai,
Yesterday Greek joined our Platoon (Vaterland) since this time we got 4 times the message in the chat Greek joined Platoon (I think every time he logs in) an his points were set to 0
I hope you can check this and give him the points back for the weekly reward
Greets
Hunter86
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Re: Platoon member joins again. Points reset

Postby 5Cats » 09 Mar 2016, 06:23

Hi Kzk!

There is a nasty bug: it kicks a member for NO reason! It used to only do that, they had to re-apply!
Then it was 'fixed' so they were quickly re-entered into the Platoon... but all their points were gone!
Then it was 'fixed' again so they re-entered AND still had their past and current points! 8-)

Yes, this happened in War Cats a lot over the past months. No, it wasn't one of the other Officers since I'm the only one (or was, I gave one fine fellow a promotion, just in case...)

So if the points are re-setting again? That would be VERY bad...

Also: it (or a different bug) kept demoting people, usually the same people it would sometimes kick... weird eh?
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Re: Platoon member joins again. Points reset

Postby FS_KZK » 11 Mar 2016, 16:59

It happened again!
But this time it was much more bad!!!
I got the Message in the chat, that fs_ueqnuf86x joined. nobody knows who tis guy is.
Then he wrote, tht it was yeying. Its a big Problem, it looks like his profile was reseted...
He lost all his cards and his name was changed to the beginning name But his platoon points are still there.
I Hope you can help us fast, that we get him back as an good player
Greets
Hunter86
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Re: Platoon member joins again. Points reset

Postby Stone » 14 Mar 2016, 09:43

Thanks for reporting this, we are already investigating the issue and talking directly with the affected user.

Cheers
Christian "Stone" Gascons
World War II: TCG - Admin
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