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Reward glitch

PostPosted: 03 Mar 2016, 18:16
by Yonder
I've seen other threads about this sort of thing but mine seems to be unique.

I recieved raid rewards for last week. My problem is that I claimed my pack, and my gold, but now the raid shop points will not show up for me to collect, despite the fact that it tells me with the red star I have rewards to collect. I cannot redeem my raid point reward which is far more important than some tiny gold reward or a pack that gives me cards I already have.

Please address.

Re: Reward glitch

PostPosted: 04 Mar 2016, 12:10
by nAFAI
Hey Yonder,

Could you let me know your username ingame so I can investigate this a bit more?

Cheers,

Re: Reward glitch

PostPosted: 05 Mar 2016, 22:36
by 5Cats
Hi Yonder!

This happens a LOT actually! The good news is this:

If you have a blank page? It means your Raid Rewards will show up next week! For sure. I haven't heard of anyone missing 2 weeks in a row.

If there's text saying "You have no rewards at this time..." this is bad! That means you've collected all your rewards, or at least the game thinks so.

Hope that helps! There's been many reports of this, every time it shows up next week. I've had the page go blank in the middle of collecting! But they did come back along with the proper next week's rewards.