can not claim the reward at raid

[nsmvjher]

擷取.JPG (92.24 KiB) Viewed 1976 times

[nsmvjher]

why did not have someone answer me?

[nsmvjher]

platform:kongregate
kongregate account:nsmvjher
platoon:new kids turbo
raids:op overlord

[RedRain]

I had the same trouble two weeks ago. But i could receive lost rewards together with rewards for the next week

[5Cats]

Sorry nsmvjheer! I missed this question, and the developers are rarely here after Friday, they do get time away, eh? Lolz!

As RedRain said: this bug has happened to several of us, me too!

Luckily? You have the one that isn't bad: the blank page means you will find the rewards added next week! For sure. I've never heard of people missing 2 weeks in a row, so they should all be there.

Sometimes is quits the reward page as you are claiming. As long as the text (You have no rewards...) does not appear? The rewards still unclaimed should show up next week.

[nsmvjher]

thank you both of you for answer my question . i did not know what to do for now.hope they will deliver the reward to me next week
(english is not my first language,i hope you can read what i am going to say,if not welcome to ask me )

[nsmvjher]

as you said 5 cat i quit the reward page and it is my first time win the raid and appear the question

[nAFAI]

Hello all,

Thanks for helping us with this problem, we are looking into this display issue. Will keep you posted as soon as we find a fix but this workaround should be working for the moment.