Game freezes on Android after last Patch

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Re: Game freezes on Android after last Patch

Postby wolf » 08 Feb 2016, 17:06

I actually did sent bug reports for the last 2 crashes. The app wasn't responding and I got asked to fill in a bug report.
I'm will try to switch my device soon and see if that helps.
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Re: Game freezes on Android after last Patch

Postby 5Cats » 08 Feb 2016, 18:23

Raids are freezing, now I'll miss my Medium Solo!

Just started, clicked the turn button and it's the "blue circle" frozen.
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Re: Game freezes on Android after last Patch

Postby nAFAI » 09 Feb 2016, 11:17

We had serverside issues yesterday that was mostly the cause of your disconnects.

Wolf we are looking on ways to improve the stability but most probably those are caused due to game requesting a bit more memory and your device getting a bit outdated, still we will see if we can improve the performance of the game from our end.

Cheers!
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Re: Game freezes on Android after last Patch

Postby jcwill23 » 13 Feb 2016, 16:08

Same issue for me today (Nexus 10 tablet).
Froze during a Raid.

If I wanted this much frustration, I'd got back to work.
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Re: Game freezes on Android after last Patch

Postby nAFAI » 15 Feb 2016, 15:07

jcwill23 wrote:Same issue for me today (Nexus 10 tablet).
Froze during a Raid.

If I wanted this much frustration, I'd got back to work.


Lol, sorry about that :(. When it forze it just froze the screen or the app crashed? or black screen?
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Re: Game freezes on Android after last Patch

Postby FS_KZK » 15 Feb 2016, 16:31

I have sent you a few bug reports, did you find the problem?
On my device (xperia z5 compact) the device don't react any more. On the screen there is the game but no reaction. After a few seconds the message "app don't react.." from Android comes and o can choose between end app, wait or send report.
I hope you understand, I don't know the exact message in English
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Re: Game freezes on Android after last Patch

Postby nAFAI » 18 Feb 2016, 12:05

Yeah that seems like a client crash...

Does it happens on the same screen or different ones? we will try to make some adjustments on our next update but this seems very tricky so far as it's only happening on very few devices...
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Re: Game freezes on Android after last Patch

Postby jcwill23 » 18 Feb 2016, 13:25

When I get a freeze, it just stops working, no response.

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Re: Game freezes on Android after last Patch

Postby FS_KZK » 18 Feb 2016, 20:06

It happens most time by playing raid. But it also happened on the map screen and while waiting for pvp.
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