Bug duty-shop

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Bug duty-shop

Postby Alexandr » 22 Jan 2016, 09:53

Hello, dear developers. I there was a bug while playing through facebook. I bought in duty-shop item "Thompson". But when I went to the game the next time it was not in my collection. However duty-money I have not returned. Please return 600 units of duty-money. My name in the game: Петренко. I would be very grateful!
Петренко - Platoon Leader - СССР
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Re: Bug duty-shop

Postby nAFAI » 22 Jan 2016, 14:35

Hello Alexandr,

I have just verified that you were not able to claim the Thompson item, even after the purchase, that's why I have added the item to your gifts section, you can claim it by going to the shop screen and clicking on the loot bag icon on the top right corner of the screen.

Cheers!
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Re: Bug duty-shop

Postby Alexandr » 23 Jan 2016, 11:04

Thank you! All successfully restored.
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Re: Bug duty-shop

Postby Alexandr » 24 Jan 2016, 11:38

I repeated the same situation. I passed a single raid, but did not receive the award. Please give Enlisted Pask.
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Re: Bug duty-shop

Postby nAFAI » 25 Jan 2016, 16:19

Confirmed that the pack didnt got saved on your profile, we have reimbursed you a new enlisted pack.

Cheers!
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Re: Bug duty-shop

Postby Alexandr » 27 Jan 2016, 12:10

I have not received an award for the raid. Please give me 100 points raid. See the screenshot, which is higher.
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Re: Bug duty-shop

Postby 5Cats » 28 Jan 2016, 17:13

My 5_boredcats Raid Reward is still missing too: I collected the Pack and Gold, but not the Raid Shop Points (560? It was a lot!)
It just shows a blank page now. But the Raid button has a Star on it still, as does the Raid Reward button.

My 5Cats weekly Platoon Rewards is still missing too, I'm 90% sure I didn't collect it! But I did successfully collect the Raid rewards.
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