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And again it freezes

PostPosted: 15 Aug 2015, 17:50
by Windswal
Yesterday replaied on the VIP issue and nothing happend...
As posted, nearly everytime I want to buy something from the shop, the game freezes...
Money gone, but nothing happens... load again, nothing happens... there are no cards, gold, whatever, but the money is gone...... nice way to get paied..... please try to fix this and compensate me, cause I really do like this game, but that ruins e erything.....
Thank's

Re: And again it freezes

PostPosted: 17 Aug 2015, 10:05
by nAFAI
Hello Windswal,

Thanks again for letting us know, as mentioned before, please don't hesitate to send us the receipts to info@frozenshard.com of every transaction that didn't work and we will do our best to reimburse you each of them.

We will investigate what could be happening on your case.

Cheers!