VIP Offer Map Unlocks

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VIP Offer Map Unlocks

Postby Hicks15 » 23 Jul 2015, 14:47

I purchased the VIP Offer a few weeks ago, and while I have received the Marshal Pack and have seen no ads, I've realised that not all the maps have been unlocked for me. To continue progressing I was asked to wait or spend additional money. :?
So how do I unlock all the maps?
Thanks.
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Re: VIP Offer Map Unlocks

Postby nAFAI » 23 Jul 2015, 14:50

Hi Hicks,

That's definetly not the intended behaviour, can you tell me your ingame username so I can check your profile and see what could be wrong?

Cheers!
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Re: VIP Offer Map Unlocks

Postby Hicks15 » 23 Jul 2015, 14:55

Thanks for the quick reply, my username is hicks15.
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Re: VIP Offer Map Unlocks

Postby nAFAI » 23 Jul 2015, 15:47

Can you restart your mobile and try again?

It should be working properly now.
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Re: VIP Offer Map Unlocks

Postby Hicks15 » 24 Jul 2015, 15:26

I tried restarted my device and it's still not working. I downloaded it again on another device and even tried playing through Facebook, both to no avail. :?
Thanks.
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Re: VIP Offer Map Unlocks

Postby nAFAI » 27 Jul 2015, 10:03

Hey Hicks15!

Are you still having this issue? again in your profile everything seems alright.

let me know if so because we will have to change it manually from here.
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Re: VIP Offer Map Unlocks

Postby Hicks15 » 28 Jul 2015, 15:42

I've just restarted my device and checked again and unfortunately nothing seems to have changed.
Thanks.
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Re: VIP Offer Map Unlocks

Postby nAFAI » 29 Jul 2015, 09:09

It's really strange...

Nevertheless I have moved your profile to level 32 so you should now definetly be able to play the game again, you will have though to complete level 31 as you will currently won't have any score there.

Cheers!
nAFAI
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Re: VIP Offer Map Unlocks

Postby Hicks15 » 30 Jul 2015, 14:29

Thanks, however I wasn't having any trouble with that specific map, I was referencing the "Unlock New Map" popup that appears upon reaching the end of the board (as attached). I purchased the VIP offer under the belief that I wouldn't need to wait the hour or so required and clicking "Get Instant Access" prompts me to spend additional money.
Sorry for any confusion.
Attachments
Screenshot_2015-07-25-00-12-06.jpg
Screenshot_2015-07-25-00-12-06.jpg (231.49 KiB) Viewed 4020 times
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Re: VIP Offer Map Unlocks

Postby Babacuda » 08 Aug 2015, 19:08

Love the game!

I also paid for the "unlock all maps" offer but it only unlocked one map for me. I paid $1.17 to unlock one after that, thinking I had misunderstood the offer. Could you look into this for me, please? Player name Babacuda.

One other question while I'm at it: I completed level 76, but now it is not allowing me to play 77. It doesn't even put an icon on the map for me to select. Am I missing something?

Thanks.
Babacuda
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