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Bought $9.99 for 1600 gold, never got it...

PostPosted: 21 Jul 2015, 05:37
by Manaco
Last week July 14 I paid $9.99 for 1600 gold, and as the transaction went through, the game froze. I had to do a hard reset to get the game working again. My 1600 gold never showed up. This was a week ago. My username is iamacat.

Re: Bought $9.99 for 1600 gold, never got it...

PostPosted: 21 Jul 2015, 11:20
by nAFAI
Hey Manaco,

Sorry to hear that, could you send us a copy of the receipt to info@frozenshard.com, we will reimburse you the gold bag as soon as we can!

Cheers!

Re: Bought $9.99 for 1600 gold, never got it...

PostPosted: 21 Jul 2015, 17:23
by Manaco
sent an email.