Page 2 of 2

Re: buggs in pvp

PostPosted: 26 May 2015, 22:49
by joaotuga
So, what about the 34 points that i lost on thoose bugg games were nor me nor oponent couldnt play, are you going to give my points back or not since it was clearly buggs. Toyyon also had a post saying he had the same issues...

Re: buggs in pvp

PostPosted: 27 May 2015, 11:33
by nAFAI
Hey joaotuga,

As unfortunate and unfair this could be, we have as a standard rule to not modify any player rating, we understand the game is not bug free and that there are issues happening in PvP, those issue are happening to several players at different points (sometime sit happens to your benefit, sometimes against) we don't want to jump into adjusting (and specially) investigating each case as it will remove our attention from where it should and that's on bug fixing so we can stabilize the game more and more.

For that reason I can only apologize for the inconveniences but as stated we will not modify any PvP rating as a general rule.

Hope you all can understand, cheers!