Bug: on Kongregate, it doesn't recharges the lives anymore

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Bug: on Kongregate, it doesn't recharges the lives anymore

Postby geppo88 » 18 Mar 2015, 06:49

As per topic, the countdown to recharge the lives works, but the main counter stays fixed to zero lives.

It gave me this problem since yesterday. Never happened before. I'm always playing from the same computer. I'm just traveling and i'm using a public wi fi at the moment

yesterday i run out lives, i went out, came back after three hours and the lives were still 0...weird, I thought.

This morning I turned the computer on and the lives are still 0, even if the countdown is working

I tried to refresh the page, nothing happened
I pressed the "back" button and then "play" again, same story



Geppo
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Re: Bug: on Kongregate, it doesn't recharges the lives anymo

Postby nAFAI » 18 Mar 2015, 11:45

Hey Geppo,

Thanks a lot for this information, we will be looking into this today and hopefully fixed it today too. Will keep you posted! Also if you could tell us your username and timezone it will greatly help us investigate this matter, to check your ingame username go to the PvP Screen and click on the customize character.

Cheers!
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Re: Bug: on Kongregate, it doesn't recharges the lives anymo

Postby geppo88 » 18 Mar 2015, 12:39

In game nickname: Hildebrand

at the moment i'm in Nicosia (Cyprus)


i also tried to wait for the countdown to go to zero while i was online. Nothing happened. The main lives counter remained zero


cheers
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Re: Bug: on Kongregate, it doesn't recharges the lives anymo

Postby geppo88 » 18 Mar 2015, 15:33

now it works
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Re: Bug: on Kongregate, it doesn't recharges the lives anymo

Postby nAFAI » 18 Mar 2015, 16:45

Cheers,

Don't hesitate to let us know in case it happens again, we will be monitoring this issue in the meantime.
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Re: Bug: on Kongregate, it doesn't recharges the lives anymo

Postby geppo88 » 19 Mar 2015, 01:05

still not working 100%

from 4 pm to 2 am it recharged only 1 point (life)

i'll try to see what changes if i leave the computer on or off and let you know
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Re: Bug: on Kongregate, it doesn't recharges the lives anymo

Postby geppo88 » 19 Mar 2015, 02:53

ok i checked now.

- If I stay online and with the window of the browser opened, it recharges one point when the countdown reaches zero

- Offline doesn;t recharge

- I have the feeling ( but i have to check properly) that if I have another window open ( so when i'm not actually watching WW2) it doesn;t recharge

I also noticed that where i am now it's constantly checking on the internet connection ( green wifi icon on the bottom right of the game)


I am in a hotel using the hotel's wifi



---UPDATE----

again, not working

been away all morning, came back now, counter stays on zero


cheers
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Re: Bug: on Kongregate, it doesn't recharges the lives anymo

Postby nAFAI » 19 Mar 2015, 10:57

Hey geppo,

Thanks again for the detailed info! We think we have fixed this issue once and for all and it will be deployed in the Update we are releasing this evening, in the meantime we have refreshed your lives manually. If by tomorrow you are still having the same issue please let us know as it will mean our fix has not worked.

Cheers!
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Re: Bug: on Kongregate, it doesn't recharges the lives anymo

Postby geppo88 » 22 Mar 2015, 18:43

It seems to be working correctly now

thanks
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