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Won and lost at the same time

PostPosted: 17 Oct 2014, 01:02
by Dugrim
hi,
Dugrim here.
I had my 46th victory against --private-- but I think when the pop-up with the new rating (1311) came out my connection broke.
Re-entering I found that my rating is now 1296 and I have 180 gold and not 200.
Could you take a look and see what happened?
Thanks

Re: Won and lost at the same time

PostPosted: 17 Oct 2014, 17:49
by nAFAI
Hey Dugrim,

We have been taking a look at this issue during the day and we were unable to find any error in the code, so most probably is as you say a Connection issue. Unluckily It seems it happened to you in the worst moment :( just before your client was going to send the information to the server that's why this discrepancy was caused. Sadly there is not much we can do about it, we are not able to modify player ratings as it will harm the overall Ranking estability.

So, sorry about it, I know it's not ideal but connections just mess around sometimes :cry:

Cheers!