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unable to promote / game crash after update

PostPosted: 08 May 2019, 10:21
by Raystlin
happend now 2 times in a row. first i lose the ability to promote units (not from the start, after several turns), clicking on them don't open the promotion window, but i still can play cards and end my turn. the following turn the game just crashes.

Re: unable to promote / game crash after update

PostPosted: 08 May 2019, 10:45
by Raystlin
now just a crash without the promotion issue

Re: unable to promote / game crash after update

PostPosted: 08 May 2019, 10:47
by mtormo
Hello,

We're aware of this issue and we're deploying a fix right now to prevent this issue. An update will be available shortly.

Regards,

Re: unable to promote / game crash after update

PostPosted: 08 May 2019, 11:25
by Stone
A hotfix version has just been rolled out for all platforms.

The following platforms have already a playable and available version: Facebook, Kongregate, Steam (Windows + Mac)
Android platform release has also been made, the last version (2.6.5) will be able within the next hour.
iOS update has also been deployed, unfortunately as some of you already know, it takes 1 day for the Apple Team to review it so you guys will have to wait until tomorrow.

In the meantime, notice that iOS players may find less PvP opponents because we had to temporarily "cut" the cross platform matches between iOS and the rest of the platforms due to possible version mismatches related to this issue. The good news is, this issue is quite difficult to replicate on iOS devices so it may not happen to you.

Please accept our apologies,

Re: unable to promote / game crash after update

PostPosted: 08 May 2019, 17:51
by Johnwayne
Your right. Zero matches today on iOS. On a side note, my how my children have grown.

Re: unable to promote / game crash after update

PostPosted: 08 May 2019, 18:06
by Johnwayne
The new mission on iOS keeps freezing as well.

Re: unable to promote / game crash after update

PostPosted: 08 May 2019, 22:56
by Stone
Hey JohwnWayne, the new update is now live and the PvP is fully cross platform again. Thanks for your patience