Raid damage not registering

Report Bugs and any problems you may experience in the game

Moderator: mtormo

Raid damage not registering

Postby Assassin » 31 Dec 2018, 02:22

Did one raid on each of the Overlord raids...all went ok, damage registered and seemed ok. Spent 4 tickets as expected.

At end of all 4, I see raids as full health...like if I never did any of them.
But I got the raid duty and units played counter.

Not sure if just me as I did them soon after midnight...

If it helps...I had 4 unused tickets at end of last week.
User avatar
Assassin
Major General
Major General
 
Posts: 1421
Joined: 26 Aug 2014, 11:56
Location: Portugal

Re: Raid damage not registering

Postby Assassin » 31 Dec 2018, 03:08

Saw now in global chat several players complaining about same thing...
User avatar
Assassin
Major General
Major General
 
Posts: 1421
Joined: 26 Aug 2014, 11:56
Location: Portugal

Re: Raid damage not registering

Postby Stone » 05 Jan 2019, 18:32

Hey guys,

We are very sorry about the issue we experienced on that date (December 31st) we were notified about it on that morning and spent quite a few hours trying to figure out what was causing it with our server guys. It took a while to realize the issue at those very difficult dates but finally we realized there's nothing we can do about the data loss during those 24h. We are very sorry that you had to end the year with an issue on our end and we hope you can understand our end as well. Please do let us know if you actually had purchased some boost in raids that obviously you were not able to make use of and we will compensate it. Thanks again for the comprehension.
Christian "Stone" Gascons
World War II: TCG - Admin
User avatar
Stone
WWIITCG Admin
WWIITCG Admin
 
Posts: 370
Joined: 25 Jun 2013, 14:01


Return to Technical Support

Who is online

Users browsing this forum: No registered users and 3 guests