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Life boost not working

PostPosted: 08 May 2014, 21:46
by Valsolo
At 22:44 CET I purchased a boost of lives (7). The payment went through, but the life's didn't show up...

Re: Life boost not working

PostPosted: 08 May 2014, 22:10
by Valsolo
It happened a few days ago (actually twice) but I didn't bother to report it. At that time I wasn't so familiar with the game and thought that maybe I had done something wrong. I now see that it was so,e kind of bug as we'll then.

Re: Life boost not working

PostPosted: 09 May 2014, 10:29
by nAFAI
Hey Val,

You mean the boost that refill your lifes once you are out of them, right? We will have a look at this today, if it happens again, please let us know and we will refill your lifes while we fix this issue.

Thanks for your support and understanding!

PS: I'm going to create a Tech Support subforum so we can track better the bug issues and reimburses!

Re: Life boost not working

PostPosted: 09 May 2014, 11:30
by Valsolo
nAFAI wrote:Hey Val,

You mean the boost that refill your lifes once you are out of them, right? We will have a look at this today, if it happens again, please let us know and we will refill your lifes while we fix this issue.

Thanks for your support and understanding!

PS: I'm going to create a Tech Support subforum so we can track better the bug issues and reimburses!


Yes, the option you get to fill up your lives when they've finished. In Sweden the price is 7 Swedish crowns. No big deal, but very irritating when your fighting on level 99 :)

Re: Life boost not working

PostPosted: 09 May 2014, 11:45
by nAFAI
Roger, Val!

Thanks a lot for the info, we are going to take a deep look at this today, if it happens again let us know and we will perform the refill from here.

Cheers and congrats on completing all the levels!! We are working on the next two campaigns already!