Bought General Pack, gold was deducted but no pack received

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Bought General Pack, gold was deducted but no pack received

Postby POLTAZ » 13 Mar 2018, 08:36

Hi Admin,

Resending same report because I am not sure if the 1st one was successful. So what happened was earlier today I have 627 gold then when I logged in I received the 6th day for daily rewards of 150 gold. Gold is now at 777, then I received another 40 gold for duties and became 817. I decided to buy a "General Pack" so it is worth 750 gold. But when I bought the pack it says not enough gold, I have internet connection because I can do raids, so I thought maybe to give it sometime maybe the rewards maybe was a delay. But then when I finished with my raids and plan to buy the General Pack I noticed my gold is now down to 67. First I checked if I have new cards at least I should have an epic or a legendary to say that the pack was also a delay. But there's none, from there I am sure that I didn't received the pack but 750 gold was deducted. Please assist on returning gold or please give the general pack that I tried to buy earlier thanks.

Regards,
POLTAZ
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Re: Bought General Pack, gold was deducted but no pack recei

Postby mtormo » 13 Mar 2018, 09:42

Hello,

I've returned the 750 golds, you can claim them on the lootbox.

Regards,
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mtormo
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