Search found 48 matches

by kramito
Wed Jun 05, 2019 12:36 pm
Forum: Technical Support
Topic: Server Issue - 04-06-2019
Replies: 2
Views: 65

Re: Server Issue - 04-06-2019

Hello,

The problem should be now completely resolved. We're truly sorry for all the inconvenience during these two days.

Regards,
by kramito
Tue Jun 04, 2019 6:55 am
Forum: Technical Support
Topic: Server Issue - 04-06-2019
Replies: 2
Views: 65

Server Issue - 04-06-2019

Hello,

We're investigating an issue with the server and we're currently working on get it fix as soon as possible.

We're truly sorry for all the inconvenience.

Regards,
by kramito
Mon May 06, 2019 8:33 am
Forum: Technical Support
Topic: More battle Pass Strangeness
Replies: 2
Views: 130

Re: More battle Pass Strangeness

Hello, The description is not accurate. You need to defeat 200 cards to complete them, nothing related to complete stage 150 (Hard). About the challenge 12, it looks a bit difficult and this is something that we'll change in the future (reducing the amount of units or moving the challenge to the top...
by kramito
Mon Mar 25, 2019 8:11 am
Forum: General Discussion
Topic: Use Gold In Store When?
Replies: 4
Views: 707

Re: Use Gold In Store When?

Hello,

Cards purchasable per gold should start appear this week as hourly offers.

Regards,
by kramito
Tue Mar 19, 2019 7:46 am
Forum: Technical Support
Topic: PVP
Replies: 1
Views: 402

Re: PVP

Hello,

We can't force people to play PvP, but we understand and share a point with you and we need to "motivate" people to get on pvp and it's something that we believe that we can improve.

Regards,
by kramito
Mon Mar 18, 2019 7:44 am
Forum: General Discussion
Topic: Use Gold In Store When?
Replies: 4
Views: 707

Re: Use Gold In Store When?

Hello,

It should appear as offers, I'm going to review it to be sure that they have the chance to appear.

Regards,
by kramito
Mon Feb 04, 2019 7:44 am
Forum: General Discussion
Topic: Typical for Frozen Shards.
Replies: 4
Views: 596

Re: Typical for Frozen Shards.

Hello,

I've seen that you completed level 22, as I mentioned before, with a 60% win/ratio the level can be completed (it has some difficulty as expected and we believe that the game has to be challenging).

Regards,
by kramito
Mon Jan 28, 2019 7:44 am
Forum: General Discussion
Topic: Typical for Frozen Shards.
Replies: 4
Views: 596

Re: Typical for Frozen Shards.

Hello,

The game try to be challenging and this level has more than 60% win/ratio, so we can consider that this is not a "really difficult" level compared to others. You have plenty life to "trade" with the opponent and defeat him.

Regards,
by kramito
Mon Dec 10, 2018 9:20 am
Forum: General Discussion
Topic: New Update, coming Nov 19, 2018. (Battle Pass + Friendly PvP)
Replies: 6
Views: 898

Re: New Update, coming Nov 19, 2018. (Battle Pass + Friendly PvP)

Hello,

We're aware some of the challenges that requires to kill/play some specific "faction card" are not working and we're working on update to fix it.

Regards,
by kramito
Tue Dec 04, 2018 7:56 am
Forum: General Discussion
Topic: New Update, coming Nov 19, 2018. (Battle Pass + Friendly PvP)
Replies: 6
Views: 898

Re: New Update, coming Nov 19, 2018. (Battle Pass + Friendly PvP)

Hello,

The missing text: Challenge #26: Win a stage (Expert 30+) with only Dark Alliance Units.

We'll fix it really soon.

Regards,