recovering id



recovering id

Postby nikin » Thu Sep 06, 2018 3:40 am

Is there any way to recover the id which is not connected to facebook? Aotearoa broke his mobile so he repaired it and now he could not play from his old id! Is there any solution guys??
nikin

Trainer Student
 
Posts: 31
Joined: Thu Jul 05, 2018 6:24 am

Re: recovering id

Postby Kramito » Thu Sep 06, 2018 6:52 am

Hello,

The player should contact support@frozenshard.com with the username (old), current and if he did any purchase, he needs to send the receipts too and we'll do our best to help him.

Regards,
Kramito

Site Admin
 
Posts: 827
Joined: Wed Feb 04, 2015 5:48 pm


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