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FACEBOOK CONNECTION

PostPosted: Wed May 01, 2019 9:51 am
by Socket
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hi guys i have not been able to get onto the server through facebook connection at all..is there a problem on logging on through facebook.i tryed going through kongrette connection but i cant use my account on there at all so i will have to start again in which i an not happy on after playing for over 3 years.with my facebook account..is there a way i can transfere my account to kong without me losing everything i have on my account so i can play still with my account...please help

Re: FACEBOOK CONNECTION

PostPosted: Thu May 02, 2019 9:04 am
by nobbla
facebook platform is down i cant get into the game...its now been 3 days i cant play..cant load up at all.whats going on .it was ok 3 days ago...loaded up great now cant access game like its not there anymore

Re: FACEBOOK CONNECTION

PostPosted: Thu May 02, 2019 10:28 am
by Kramito
Hello,

We're investigating this issue right now, thanks for reporting it.

Regards,

Re: FACEBOOK CONNECTION

PostPosted: Sun May 05, 2019 11:31 am
by Socket
i can got on with kongrette server i can get on with mobile platform.but facebook connection where my account is ..just dus not work.i cleared flash player .reset all cleared.re downloaded and still not working...even reset my pc with system restore to a date i no it was working on and still i cant access game on facebook connection. after all these years playing using my account and now i can only use my account on my mobile connection only,so now only limit time to play as battery dont last long. just wished the other connection on kongrette i could use my use my account and i dont have to start again... i tried everything...

this has been going on now for over a week no access for certain players on face book for what ever reason this has happen..but its just strange its my facebook connection and dont effect other platforms..

Re: FACEBOOK CONNECTION

PostPosted: Mon May 06, 2019 6:56 am
by Stone
Hi Socket, thanks for your comment. We are aware of the issue and we have been trying to contact with Facebook support all week long, without success. They seem to have automatically blocked our content on the game's URL without any kind of explanation. We will let you know as soon as we can get to talk to them and unblock our content.

Re: FACEBOOK CONNECTION

PostPosted: Mon May 06, 2019 1:48 pm
by Socket
thanks stone for your reply.i hope this can be sorted out soon..

Re: FACEBOOK CONNECTION

PostPosted: Mon May 06, 2019 2:02 pm
by Socket
would you kindly put up an post on facebook page letting the players no you are aware theres a problem on logging on through facebook connection.so all no as not everone got a forum account

Re: FACEBOOK CONNECTION

PostPosted: Tue May 07, 2019 7:45 am
by Kramito
Hello,

You're completely right, we just did an announcement with all the information and the other ways to play the game while we wait for a Facebook response.

Regards,

Re: FACEBOOK CONNECTION

PostPosted: Fri May 17, 2019 4:18 pm
by Socket
any news at all when this is getting sorted.....

Re: FACEBOOK CONNECTION

PostPosted: Mon May 20, 2019 7:14 am
by Kramito
Hello,

I'm afraid we still don't have news from Facebook about this. We can't do anything in our side, we need to wait until Facebook decides to fix it.

Regards,