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battle pass...

PostPosted: Wed Feb 13, 2019 2:35 pm
by Socket
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i have completed these challanges so many times and i still have not been able to collect these challanges...so is the text right with these challanges.....
every new month on these challenges there is always problems with the wrong text or the challenges are blank .please can you sort this out once and for all,surely you guys can put the right info for these challenges...

Re: battle pass...

PostPosted: Thu Feb 14, 2019 7:20 am
by Kramito
Hello,

Both challenges that you mention are exactly what the text means. The first one you need to win 10 PvP matches (resets daily) and the other one you need to win 10 PvP matches consecutively.

Regards,

Re: battle pass...

PostPosted: Sat Feb 16, 2019 2:55 pm
by Socket
please can you chck my logs as i just completed both these challanges again and i still have not won these awards...so sumthing is not right .please look into this

Re: battle pass...

PostPosted: Mon Feb 18, 2019 8:11 am
by Kramito
Hello,

Could you please tell me your username and when you completed the challenges.

Regards,

Re: battle pass...

PostPosted: Tue Feb 19, 2019 3:02 pm
by Socket
completed both challanges again.now writing here for time and date stamp so u it can be checked by yourself..completed wihin this hr just gone.

Re: battle pass...

PostPosted: Wed Feb 20, 2019 8:36 am
by Kramito
Hello,

Before fixing your challenges, could you please confirm me what difficulty you had in your map levels (ex: you were in hard). Could you switch to normal difficulty and just play a pvp match to be sure that it counts to one. Whatever it happens I'll fix your challenges after that, but it will be helpful (and easier) if you just have one win and we remove this possibility as the issue.

Regards,

Re: battle pass...

PostPosted: Wed Feb 20, 2019 4:33 pm
by Socket
thanks for your reply.i have now swiched to normal (from hard) and now got a win showing...then i swiched bsck to hard setting and the win didn t show at all.i then swiched back to normal and the win is showed again...hope this information helps

Re: battle pass...

PostPosted: Thu Feb 21, 2019 8:11 am
by Kramito
Hello,

Thanks for the info, could you please check now your challenges and see if they're completed.

Regards,

Re: battle pass...

PostPosted: Thu Feb 21, 2019 7:49 pm
by Socket
rewards collected and thanks for looking into this

reguards