Did not got the Season 37 Tournament Skin



Did not got the Season 37 Tournament Skin

Postby Mcshadow1994 » Thu Nov 01, 2018 9:27 pm

Hello, this morning i colleckted all my Season Rewards. i got 2 Skins (one form PVP one from Tournaments). then i wanted to equip the Tournament skin (Dr.Bonn) but it is still locked :(
i totaly did the amount of needed Hard Tournaments (i think i did about 80) and it even said: Congrats you will unlock this skin after Season ends. I really want to use that skin, please Help me.

My Ingame Name is [Skull]Shadow[Skull] and im in "Warcraft" Gym.
Mcshadow1994

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Re: Did not got the Season 37 Tournament Skin

Postby Kramito » Fri Nov 02, 2018 8:13 am

Hello,

I've checked and you claimed the tournament skin of "Sandor Kurr" (the one who has a "puppy" in his arms).

Regards,
Kramito

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Re: Did not got the Season 37 Tournament Skin

Postby Mcshadow1994 » Fri Nov 02, 2018 12:53 pm

yea i see, but why didnt i claimed the Dr.Bonn? I did more then twice as much needed to unlock him in Tournaments. It said: "After Season ends you will unlock this Skin" and i had 2 Skins to Claim in my "Loot". Or is it random wich one you unlock? but the Dr.Bonn was shown to me in Tournaments Screen.
Mcshadow1994

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Posts: 14
Joined: Thu Nov 01, 2018 9:21 pm

Re: Did not got the Season 37 Tournament Skin

Postby Kramito » Mon Nov 05, 2018 8:40 am

Hello,

You get just once, I'm going to check again but there's the possibility that the aspect of the trainer shown in the tournament info panel was wrong. But I can assure you that you received 1 trainer's skin from the monthly tournament.

Regards,
Kramito

Site Admin
 
Posts: 758
Joined: Wed Feb 04, 2015 5:48 pm

Re: Did not got the Season 37 Tournament Skin

Postby Mcshadow1994 » Sun Nov 11, 2018 6:14 pm

Thx real muc for your help. I really got that "with dog in hands" skin... but thats not the one i was working so hard for. If possible, can you just change it? Lock the "With dog skin" and unlock Dr.Bonn Skin.

And i have found an other Bug with my skins. "Marie" skin seems to be unlocked for me (no Lock in front and no text where i can unlock her)... but when i want to equip it says: "you need to unlock the skin first".
Mcshadow1994

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Posts: 14
Joined: Thu Nov 01, 2018 9:21 pm

Re: Did not got the Season 37 Tournament Skin

Postby Kramito » Mon Nov 12, 2018 8:40 am

Hello,

I'm afraid we can't change it, as you will receive it when the correct season gives you that skin.

Regards,
Kramito

Site Admin
 
Posts: 758
Joined: Wed Feb 04, 2015 5:48 pm


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