Game Freezes After 1 Raid Ticket



Game Freezes After 1 Raid Ticket

Postby trogdorr » Mon Mar 12, 2018 3:32 am

I believe this has been reported before, but I couldn't find a post on it. If I use a ticket on a raid and decide not to use the others on that difficulty at that time, the game does not let me exit to the main screen. I get stuck with no menu and nothing to do but refresh the page. If, for example, I use 1 ticket in each difficulty, then I have to refresh up to 3 times.
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Re: Game Freezes After 1 Raid Ticket

Postby Kramito » Mon Mar 12, 2018 8:59 am

Hello,

I've tried myself to play just one ticket and then left the raid to play another one and it worked fine. Does it happen always to you? If not, could you tell me if something weird happens before this issue.

Regards,
Kramito

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Re: Game Freezes After 1 Raid Ticket

Postby NinjaX » Mon Mar 12, 2018 2:34 pm

I have experienced this several times before as well.

It doesn't happen often and I can't remember what occurred during the match.

Pretty much, it's just finish the raid game, instead of clicking Retry, I press X to get out to the menu. It will then just freeze there in the match. I tried opening the menu from the bottom left and click Surrender, but it doesn't get me out.

I can only resolve it by refreshing my browser.
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Re: Game Freezes After 1 Raid Ticket

Postby Kramito » Tue Mar 13, 2018 7:50 am

Hello,

Thanks for the information, we'll try to find the issue and fix it.

Regards,
Kramito

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