Desync Lost 10 Points



Desync Lost 10 Points

Postby NinjaX » Sun Mar 11, 2018 4:36 pm

Hi,

I would like to report a match with me vs DonkeyKongKi at around 12:30pm EST.

I was about the win next turn and I got desync, causing me to lose -10 points.

My internet connection was fine, and I was still connected to Kongregate.

Please see the following screenshot. You can see my board position was about to win or at least win the following turn. The chance of my losing is 0%.

https://imgur.com/a/WjZrh

It's quite discouraging for a relatively new player like me (2 months) to be winning a PVP game, but end up losing 10 points.
Please have my PVP rating adjusted for a proper win.

Thanks
NinjaX

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Re: Desync Lost 10 Points

Postby Kramito » Mon Mar 12, 2018 8:51 am

Hello,

I'm afraid we can't edit the current rating of a player (it'll cause several problems with the ladder) but I'll review what happened on the match (in case is a problem that we can solve).

Regards,
Kramito

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