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Raid Tickets Not Restored, Purchases Lost

PostPosted: Sun Mar 04, 2018 1:39 pm
by Edmund
Hi technical support,

My raid tickets didn't get restored for today as they normally would every day (both gym and solo) just as I'm about to complete easy mode for both. I'm certain I should have new tickets because my daily quests for raids are incomplete.

Also several days back I made a portals chest purchase and an upgrade but due to weak internet connection lost 150 gold and 100 gold respectively but did not get either.

Please help me if you can!

Re: Raid Tickets Not Restored, Purchases Lost

PostPosted: Tue Mar 06, 2018 9:48 am
by Kramito
Hello,

I've checked and you got your tickets reset (keep in mind that happens at 00:00 GMT). About the chests, do you remember when that happened (day) so I can check them and help you?


Regards,