Raids Broken



Raids Broken

Postby trogdorr » Fri Aug 18, 2017 1:10 am

I beat the easy and medium zephyr's nest raid, they gave rewards but still show some health remaining. My last ticket of medium made the HP go from ~95 to 0 and now back to 197. Hoping this won't be an issue on the gym raids at the end of the week.
trogdorr

Trainer Apprentice
 
Posts: 85
Joined: Fri Jun 16, 2017 12:43 pm

Re: Raids Broken

Postby Kramito » Wed Aug 23, 2017 8:38 am

Hello,

It only affected the "solo" raid and we've already fixed this issue.

Sorry for the inconvenience
Kramito

Site Admin
 
Posts: 827
Joined: Wed Feb 04, 2015 5:48 pm

Re: Raids Broken

Postby Crovosh » Wed Oct 04, 2017 4:45 am

Something similar happened to me today.
Was doing Safari Expert and hit the boss with a ticket below 0, now he is still alive with 10 hp, maybe because of one stone?
Crovosh

Newcomer
 
Posts: 19
Joined: Mon Jul 10, 2017 5:42 am

Re: Raids Broken

Postby Crovosh » Sun Oct 08, 2017 11:30 am

Hey guys,

Wanted to update you on this issue. It's sunday now and I have one ticket left with expert on 10hp and easy on 33
Crovosh

Newcomer
 
Posts: 19
Joined: Mon Jul 10, 2017 5:42 am

Re: Raids Broken

Postby Kramito » Mon Oct 09, 2017 6:28 am

Hello,

We'll test the example that you mentioned (killing the enemy with a stone) but should accurate calculate the boss HP. Please let me know if you received the rewards in case I need to check that too.

Regards,
Kramito

Site Admin
 
Posts: 827
Joined: Wed Feb 04, 2015 5:48 pm

Re: Raids Broken

Postby Crovosh » Mon Oct 09, 2017 11:12 am

Hello,

It was like this: I killed the raid at turn 2 or 3, after that the raid was still alive with 10 hp. The thing with one stone was just a guess of mine, because 10 is a multiple of 5 and i imagined it would be added after setting raid HP to 0.
I received the reward, but only because I used an additional ticket for Expert difficulty. As a result of that I couldn't kill easy raid which stayed alive with 33 HP
Crovosh

Newcomer
 
Posts: 19
Joined: Mon Jul 10, 2017 5:42 am

Re: Raids Broken

Postby Crovosh » Wed Dec 13, 2017 6:41 am

Hey guys,
the same happened to me again today. safari solo expert had only a few hp left and i killed it in the first round...
no loot and raid is on 9 hp, so i just spent a ticket for nothing again
Crovosh

Newcomer
 
Posts: 19
Joined: Mon Jul 10, 2017 5:42 am

Re: Raids Broken

Postby Kramito » Wed Dec 13, 2017 8:15 am

Hello,

That's caused because the server did not receive some of the damage you did and therefore you completed the raid but in the server is still alive. While we improved the damage count (server connection), there's still a chance that sometimes one of the hits won't be received by the server. We're currently investigating in how to improve this, so won't be a problem anymore.

Regards,
Kramito

Site Admin
 
Posts: 827
Joined: Wed Feb 04, 2015 5:48 pm


Return to Technical Support

Who is online

Users browsing this forum: No registered users and 3 guests

cron