Bought origin pack for 2.99 froze, took my money



Bought origin pack for 2.99 froze, took my money

Postby Fs_unknown69 » Fri Apr 21, 2017 5:27 pm

I got a origin pack 50% off for 2.99 then when I clicked it and put in my password then it froze and exited out :/ I went to the game and got nothing. Then I checked my balance on the Apple Store then I had 3 less dollars please help! I also bought the Vip thing this worked. I problem started buying stuff at 1:00 4/21/17
Fs_unknown69

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Re: Bought origin pack for 2.99 froze, took my money

Postby Kramito » Mon Apr 24, 2017 6:21 am

Hello,

Could you please send us an email to support@frozenshard.com with your username and the receipt from the Apple Store and we'll glady help you on this matter.

Regards,
Kramito

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