Page 1 of 1

Purchased Coins but didnt receive.

PostPosted: Sun Apr 09, 2017 3:08 am
by Voothy
My ign is Voothy and im from gym : Gym name.

Order date: April 3, 2017. 9:32:45am. EDT
Order Number: GPA.3354-2736-6061-99900

Sorry i took so long to post this but ive recently just found out about the forums. Purchases before and after this one. All have been successful. It is the only time buying coins or a pack that i havent received the cards or coin. It may have been because i tried buying the coins $9.99 while in the auction house. It glitched and said i was offline. Then i noticed it didnt receive the coins. Please fix.

Re: Purchased Coins but didnt receive.

PostPosted: Mon Apr 10, 2017 6:44 am
by Kramito
Hello,

Could you please contact us at support@frozenshard.com with the same information of this post and send us the receipt and we'll help you.

Regards,