Purchased Coins but didnt receive.

Purchased Coins but didnt receive.

Postby Voothy » Sun Apr 09, 2017 3:08 am

My ign is Voothy and im from gym : Gym name.

Order date: April 3, 2017. 9:32:45am. EDT
Order Number: GPA.3354-2736-6061-99900

Sorry i took so long to post this but ive recently just found out about the forums. Purchases before and after this one. All have been successful. It is the only time buying coins or a pack that i havent received the cards or coin. It may have been because i tried buying the coins $9.99 while in the auction house. It glitched and said i was offline. Then i noticed it didnt receive the coins. Please fix.

Posts: 3
Joined: Sun Apr 09, 2017 2:53 am

Re: Purchased Coins but didnt receive.

Postby Kramito » Mon Apr 10, 2017 6:44 am


Could you please contact us at support@frozenshard.com with the same information of this post and send us the receipt and we'll help you.


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