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Facebook Login not working

PostPosted: Mon Jun 18, 2018 6:56 am
by Stone
Hi,

In case you find yourself with problems logging in the game via Facebook is probably due to the fact that Facebook changed their Private Policy due to the new GPDR law, to fix this please try the following steps:

1 - https://www.facebook.com/settings?tab=applications
2 - Search for the app on the "Search Apps and Websites" textfield located on the upper right corner of the screen
3 - A popup will be shown containing permissions information, the easiest thing to do here is to click on "Renew Access" at the bottom of that screen, don't worry, you won't lose any progress.
4 - Log back in the game and play normally.

In case this didn't work, try the following:
1 - Follow previous steps 1 and 2.
2 - A popup will be shown containing permissions information, click on "Remove App" at the bottom of that screen, don't worry, you won't lose any progress.
3 - Open up the game again and login via Facebook normally, it will ask for permissions again, accept them and you will get your progress back.

Alternatively, if none of the above solutions work, just completely uninstall the game and reinstall it back, from time to time Facebook's corrupted access tokens stick around until the event of a reinstall.

Thanks for your patience and comprehension,