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recovering id

PostPosted: Thu Sep 06, 2018 3:40 am
by nikin
Is there any way to recover the id which is not connected to facebook? Aotearoa broke his mobile so he repaired it and now he could not play from his old id! Is there any solution guys??

Re: recovering id

PostPosted: Thu Sep 06, 2018 6:52 am
by Kramito
Hello,

The player should contact support@frozenshard.com with the username (old), current and if he did any purchase, he needs to send the receipts too and we'll do our best to help him.

Regards,