Bought special offer - nothing

Report Bugs and any problems you may experience in the game
fs_nk40xhkg6
Archsage
Posts: 1
Joined: Wed Jun 05, 2019 7:48 pm

Bought special offer - nothing

Postby fs_nk40xhkg6 » Wed Jun 05, 2019 7:50 pm

Hi I purchased a special offer for large silver chest and 2000 gold. Paid via fb/paypal - got nothing in return.
transaction id: 72W06726XM100810W
please rectify.
User avatar
Kramito
Site Admin
Posts: 278
Joined: Tue Jul 19, 2016 9:00 am

Re: Bought special offer - nothing

Postby Kramito » Thu Jun 06, 2019 7:38 am

Hello,

Could you please contact us at support@frozenshard.com and gives the payment ID and your username.

To see the payment ID go to: https://secure.facebook.com/settings?tab=payments

Regards,

Return to “Technical Support”

Who is online

Users browsing this forum: No registered users and 3 guests