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Bought special offer - nothing

Posted: Wed Jun 05, 2019 7:50 pm
by fs_nk40xhkg6
Hi I purchased a special offer for large silver chest and 2000 gold. Paid via fb/paypal - got nothing in return.
transaction id: 72W06726XM100810W
please rectify.

Re: Bought special offer - nothing

Posted: Thu Jun 06, 2019 7:38 am
by Kramito
Hello,

Could you please contact us at support@frozenshard.com and gives the payment ID and your username.

To see the payment ID go to: https://secure.facebook.com/settings?tab=payments

Regards,