Matching

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viking
Royal Advisor
Posts: 20
Joined: Thu May 10, 2018 4:39 pm

Matching

Postby viking » Thu May 10, 2018 4:45 pm

Hi guys, idk whats so wrong with your matchmaking but we loosing members cuz it's becoming annoying waiting 4-5 times the whole 100sec for a match that takes 2 mins. Could you fix that and make it acceptable? Waiting 8-10 mins for a 2 mins match is unacceptable.
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Kramito
Site Admin
Posts: 274
Joined: Tue Jul 19, 2016 9:00 am

Re: Matching

Postby Kramito » Fri May 11, 2018 6:45 am

Hello,

We're increasing the the values so players have now more chances to find players even if there's some disparity between them.

Regards,
Jagor
Council Member
Posts: 59
Joined: Sun Jan 28, 2018 12:31 pm

Re: Matching

Postby Jagor » Wed May 16, 2018 6:37 am

SKOOOL My Friend :-)
You are loosing Members we are dying ;-) because of this....
Anyway thx for funny Time we had in the Past.
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Kramito
Site Admin
Posts: 274
Joined: Tue Jul 19, 2016 9:00 am

Re: Matching

Postby Kramito » Wed May 16, 2018 6:48 am

Hello,

I'm sorry to hear that, we're monitoring the matches played each day to review the matchmaking and we're doing everything we can to improve this.

Regards,
viking
Royal Advisor
Posts: 20
Joined: Thu May 10, 2018 4:39 pm

Re: Matching

Postby viking » Sun Jun 03, 2018 1:38 pm

Well sadly seems that you dont improve a lot... If you monitoring, can you tell what % is waiting to get matched and % when I play. My opinion is I wait more than I play. You make xp events but cant gain xp if i'm just waiting and restart matching every 100sec. Can't you fix that by matching with a bot after 100 sec and no matching.... seems so easy on my side 2 fix....pls help me understand cuz im realy out of patience with all that wait (rince and repeat) thing. Dont mind if you put % of wait and play, public.
Regards, Viking...Skol!
viking
Royal Advisor
Posts: 20
Joined: Thu May 10, 2018 4:39 pm

Re: Matching

Postby viking » Sun Jun 03, 2018 3:20 pm

Oh and if you want some feedback.....ill ask the feeling about that problem in global chat... have a look ;)
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Kramito
Site Admin
Posts: 274
Joined: Tue Jul 19, 2016 9:00 am

Re: Matching

Postby Kramito » Mon Jun 04, 2018 6:45 am

Hello,

Thanks for your opinion, we're going to see if we can keep improving it, I'm checking right now your "waiting queue time" and matches.

Regards,
viking
Royal Advisor
Posts: 20
Joined: Thu May 10, 2018 4:39 pm

Re: Matching

Postby viking » Wed Jun 06, 2018 6:43 pm

Always around that time (post time) that matching is a pain. Often goes to 4-5 time before i give up and do something else. It goes i'd say for a good 4h, before gets more 2-3 times to match. It also, goes on and on and never match... went up to 600sec before i reset myself. Did you get some data on this wait/play time?
Thanks

Viking........Skol...........
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Kramito
Site Admin
Posts: 274
Joined: Tue Jul 19, 2016 9:00 am

Re: Matching

Postby Kramito » Thu Jun 07, 2018 6:45 am

Hello,

Thanks for the heads up, I'll check your waiting time and the reason for that so we can improve it.

Regards,
viking
Royal Advisor
Posts: 20
Joined: Thu May 10, 2018 4:39 pm

Re: Matching

Postby viking » Sat Jun 09, 2018 2:53 pm

Well...update...20mins of waiting in queue...no bots....no1....Feed me up on what is happening....Still got a lot of time and a bit of money 2 spend...I dont like 2 b in the ropes...Might dodge and go on a non frozenshard game who work....hard on gold, xp and nerves all that waiting...
Thanks
Viking....no SKOL.... 2 :x

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