Essence cards dissapeared

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Majkl Strick
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Posts: 3
Joined: Tue Aug 08, 2017 12:32 pm

Essence cards dissapeared

Postby Majkl Strick » Wed Aug 09, 2017 6:28 am

Hello few days ago I bought already second blues essence card for my RAID points. Purchase was normaly done with no problems and essence card was added to my account but after log off from the game and log in back this card dissapeared and I can not find it anywhere. Same situation after first purchase. So now I have 2000 RAID points less with no essence card at all.

Could you please give me any advice ???
Or help me please ???

Thanks a lot

Majkl Strick
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Kramito
Site Admin
Posts: 72
Joined: Tue Jul 19, 2016 9:00 am

Re: Essence cards dissapeared

Postby Kramito » Wed Aug 09, 2017 6:52 am

Hey,

Could you please let me know your username so I can see what happened and help you.

Cheers,
Majkl Strick
Archsage
Posts: 3
Joined: Tue Aug 08, 2017 12:32 pm

Re: Essence cards dissapeared

Postby Majkl Strick » Wed Aug 09, 2017 6:56 am

Thanks a lot ...

For log in I am using my Facebook account ( Michal Michal)
In PVP mode my name is Majkl_Strick and I am member of Guild called : Needed a Gulid

Best regards
Majkl Strick
Archsage
Posts: 3
Joined: Tue Aug 08, 2017 12:32 pm

Re: Essence cards dissapeared

Postby Majkl Strick » Wed Aug 09, 2017 8:16 am

Kramito wrote:Hey,

Could you please let me know your username so I can see what happened and help you.

Cheers,


Thanks a lot ...

For log in I am using my Facebook account ( Michal Michal)
In PVP mode my name is Majkl_Strick and I am member of Guild called : Needed a Gulid

Best regards
User avatar
Kramito
Site Admin
Posts: 72
Joined: Tue Jul 19, 2016 9:00 am

Re: Essence cards dissapeared

Postby Kramito » Mon Aug 28, 2017 6:45 am

Hello,

Sorry for the delay, I didn't see your answer. I've sent you both essences to your account.

Regards,
Majkl Strick
Archsage
Posts: 3
Joined: Tue Aug 08, 2017 12:32 pm

Re: Essence cards dissapeared

Postby Majkl Strick » Fri Sep 15, 2017 12:48 pm

Hi Thank a lot !!! I got them now ;-) good job !!! :D

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