Search found 288 matches

by Kramito
Mon Jan 21, 2019 7:59 am
Forum: Technical Support
Topic: Can't unlock alchemist class
Replies: 3
Views: 1007

Re: Can't unlock alchemist class

Hello,

To unlock the Alchemist requires to complete the "Social Quest - 200.000 Summoners" and the current percentage is 60%, no one can unlock this class yet.

Regards,
by Kramito
Mon Jan 14, 2019 8:30 am
Forum: Technical Support
Topic: Permanent boost unavailable.
Replies: 1
Views: 786

Re: Permanent boost unavailable.

Hello,

Sadly, the "permanent boost" is not available in Facebook (it's something that we can't do in our end, there's a limitation on Facebook).

Regards,
by Kramito
Wed Jan 09, 2019 9:44 am
Forum: Technical Support
Topic: chest prices
Replies: 1
Views: 787

Re: chest prices

Hello,

It should be 14.99, where did appear the 22? Could you please send us an screenshot to support@frozenshard.com

Regards,
by Kramito
Tue Jan 08, 2019 7:47 am
Forum: Technical Support
Topic: New version of MQ on I phone!
Replies: 2
Views: 895

Re: New version of MQ on I phone!

Hello,

The update will be available shortly for iOS devices too.

About the "knight" class that can play other cards, could you please let me know your username and we'll review it.

Regards,
by Kramito
Mon Jan 07, 2019 9:40 am
Forum: General Discussion
Topic: Card Vanished!
Replies: 3
Views: 1020

Re: Card Vanished!

Hello,

Exactly what's the problem with the shaman, when did you craft it?

I've read the previous message and it was about dark pact.

Regards,
by Kramito
Fri Jan 04, 2019 9:12 am
Forum: Technical Support
Topic: Card Vanished
Replies: 1
Views: 711

Re: Card Vanished

Hello,

We've already helped your friend, it should be fixed.

Regards,
by Kramito
Fri Jan 04, 2019 9:01 am
Forum: Technical Support
Topic: Guild pts and raids dmg issue.
Replies: 2
Views: 1014

Re: Guild pts and raids dmg issue.

Hello,

We're truly sorry for the issue that happened that day and we fix it (it was an issue with the end of year and starting on Monday).

Regards,
by Kramito
Mon Dec 10, 2018 9:04 am
Forum: Technical Support
Topic: Battle pass 16 hard instead of hell
Replies: 7
Views: 1426

Re: Battle pass 16 hard instead of hell

Hello,

If you receive damage you can't complete a challenge, we're aware that this challenge can be too complicated and we're going to review it and probably changed in the next update.

Regards,
by Kramito
Wed Dec 05, 2018 8:49 am
Forum: Technical Support
Topic: Battle pass 16 hard instead of hell
Replies: 7
Views: 1426

Re: Battle pass 16 hard instead of hell

Hello,

I've tried different stages such as 106, 121 (hell),... and I always get the credit of the challenge. Could you tell me which stage you did so I can check it too.

Regards,
by Kramito
Tue Dec 04, 2018 8:01 am
Forum: Technical Support
Topic: Battle pass 16 hard instead of hell
Replies: 7
Views: 1426

Re: Battle pass 16 hard instead of hell

Hello,

I'm looking the text of challenge 47 and reads "Win a 100+ Stage (Hell) without losing HP". Is it possible that you were looking on a different challenge?

Regards,

Go to advanced search