Search found 280 matches

by Kramito
Tue Jun 27, 2017 6:54 am
Forum: Technical Support
Topic: bug de personajes
Replies: 4
Views: 1248

Re: bug de personajes

Hola,

He mirado otra vez tus cuenta y estás ganando experiencia con ambas clases, he comprobado tu experiencia actual, con la que tenías hace horas y aumentado tanto en tu Nigromante como en el Brujo. Funciona correctamente.

saludos,
by Kramito
Mon Jun 26, 2017 7:08 am
Forum: General Discussion
Topic: Some suggestions
Replies: 2
Views: 1556

Re: Some suggestions

Hello,

We're happy with the Warlock's passive and about the Monk, we're testing a few changes to improve the Monk's passive on the next balance update.

Regards,
by Kramito
Mon Jun 26, 2017 7:06 am
Forum: Technical Support
Topic: Refund
Replies: 1
Views: 768

Re: Refund

Hello,

Could you please send us an email to support@frozenshard.com with your username and the receipts so we can help you.

Regards,
by Kramito
Mon Jun 26, 2017 7:03 am
Forum: Technical Support
Topic: Bug skeleton warrior
Replies: 1
Views: 785

Re: Bug skeleton warrior

Hello Zacharie,

Thanks for the report, we'll be fixed on the next build.

Cheers,
by Kramito
Wed Jun 21, 2017 6:38 am
Forum: Technical Support
Topic: Error en niveles
Replies: 1
Views: 834

Re: Error en niveles

Hola Belkis,

Fue un fallo visual de Android de la actualización del Lunes, que enseñaba la barra de progresión tanto de nivel como de puntuación de niveles el doble de ancha. Era algo solo visual, no has perdido ningún punto de experiencia.

Un saludo,
by Kramito
Wed Jun 21, 2017 6:26 am
Forum: General Discussion
Topic: Impossible to 3 star Hard and Hell maps
Replies: 1
Views: 1177

Re: Impossible to 3 star Hard and Hell maps

Hello,

Completing Hell levels with 3 stars are really difficult (and we mean that) but they're doable. We like the idea of Overkill and it's something that we can explore to add in the future.

Regards
by Kramito
Mon Jun 19, 2017 6:28 am
Forum: Technical Support
Topic: I didn't get Legendary card.
Replies: 1
Views: 743

Re: I didn't get Legendary card.

Hello,

Could you please tell me your username so we can check it.

Regards,
by Kramito
Mon Jun 19, 2017 6:28 am
Forum: Technical Support
Topic: bug de bombardero goblin
Replies: 1
Views: 756

Re: bug de bombardero goblin

Hola,

Gracias por avisarnos de este error, es un fallo de traducción al Español, estará corregido en la siguiente actualización.

Saludos,
by Kramito
Thu Jun 15, 2017 6:46 am
Forum: Technical Support
Topic: 2 buggs
Replies: 2
Views: 954

Re: 2 buggs

Hello joaodbe,

@ Quest Cards -> I've sent you the 5 cards that you bought (claim them in the loot box).

@ Flame Emperor -> I've fixed the issue but it won't be in the next update that will be available today or tomorrow.

Regards,
by Kramito
Wed Jun 14, 2017 6:13 am
Forum: Technical Support
Topic: Compra de Promoción
Replies: 1
Views: 773

Re: Compra de Promoción

Hola Headon,

Envía un correo a support@frozenshard.com con el recibo y tu nombre de usuario y te ayudaremos al momento.

Un saludo,

Go to advanced search