Search found 290 matches

by Kramito
Mon Apr 13, 2020 7:24 am
Forum: Technical Support
Topic: two issues, three if you include submit a ticket not working
Replies: 1
Views: 175

Re: two issues, three if you include submit a ticket not working

Hello,

We're truly sorry for this issue, could you please send us an e-mail to support@frozenshard.com with your user information (player's nick) and the steam receipt and we'll help you with this issue as soon as possible.

Regards,
by Kramito
Fri Apr 03, 2020 6:57 am
Forum: Technical Support
Topic: about hit damage
Replies: 1
Views: 151

Re: about hit damage

Hello,

This is intended, cards/players can only have 1 "poison damage" attached to him.

Regards
by Kramito
Mon Mar 16, 2020 7:53 am
Forum: Technical Support
Topic: server problem
Replies: 1
Views: 148

Re: server problem

Hello, We'll review if there was any problem with the servers this weekened, but I can't see anything wrong at first glance. The problem that you mention looks like a connection issue with the server but if doesn't happen with our other games sounds a bit strange, thanks for bringing this issue. Reg...
by Kramito
Mon Feb 17, 2020 7:48 am
Forum: General Discussion
Topic: Deck Question
Replies: 1
Views: 397

Re: Deck Question

Hello,

From legendary and above, just 1 card on the deck.

Regards,
by Kramito
Mon Jan 27, 2020 8:48 am
Forum: Technical Support
Topic: Rating reward from pvp
Replies: 1
Views: 251

Re: Rating reward from pvp

Hello,

The pvp season rewards are sent at the end of the month, you will receive them 1st of February.

Regards,
by Kramito
Tue Jan 14, 2020 8:10 am
Forum: Technical Support
Topic: no weekly reward again
Replies: 1
Views: 166

Re: no weekly reward again

Hello,

Thanks for the report, we're looking at the issue so we can fix it as soon as possible.

Regards,
by Kramito
Mon Jan 13, 2020 8:41 am
Forum: General Discussion
Topic: Rewards in Greenmaw - Enough with Carnivorous Plant
Replies: 1
Views: 217

Re: Rewards in Greenmaw - Enough with Carnivorous Plant

Hello,

Thanks for your feedback about Dungeons and the option to choose the reward. This is a good idea and something that we can discuss to add it in a future update.

Regards,
by Kramito
Wed Dec 11, 2019 10:23 am
Forum: Technical Support
Topic: Weekly guild rewards
Replies: 5
Views: 415

Re: Weekly guild rewards

Hello,

It should be fixed for all affected players, and the guild rewards can be claimed on the lootbox.

Regards,
by Kramito
Wed Dec 11, 2019 8:45 am
Forum: Technical Support
Topic: about BETRAYER (Destruction) Card
Replies: 1
Views: 227

Re: about BETRAYER (Destruction) Card

Hello,

The ability of Betrayer works in combat (not in play), when the minion fights another minion, will destroy it regardless of the health of the enemy.

Regards,
by Kramito
Tue Dec 10, 2019 8:19 am
Forum: Technical Support
Topic: Weekly guild rewards
Replies: 5
Views: 415

Re: Weekly guild rewards

Hello,

Could you please tell us which members were affected so I can review them all together and help you all.

Regards,

Go to advanced search