Search found 274 matches

by Kramito
Thu Jun 06, 2019 7:38 am
Forum: Technical Support
Topic: Bought special offer - nothing
Replies: 1
Views: 33

Re: Bought special offer - nothing

Hello,

Could you please contact us at support@frozenshard.com and gives the payment ID and your username.

To see the payment ID go to: https://secure.facebook.com/settings?tab=payments

Regards,
by Kramito
Tue Jun 04, 2019 6:55 am
Forum: Technical Support
Topic: Server Issue - 04-06-2019
Replies: 0
Views: 21

Server Issue - 04-06-2019

Hello,

We're investigating an issue with the server and we're currently working on get it fix as soon as possible.

We're truly sorry for all the inconvenience.

Regards,
by Kramito
Mon Jun 03, 2019 8:20 am
Forum: Technical Support
Topic: Stars for completing levels not showing
Replies: 1
Views: 30

Re: Stars for completing levels not showing

Hello,

Do you have any score in that level? Did the problem appear after you tried the level again or was the firs time?

Regards,
by Kramito
Wed May 29, 2019 6:53 am
Forum: General Discussion
Topic: New content
Replies: 12
Views: 1023

Re: New content

Hello, We're working on it right now but I'm afraid that won't be ready for the end of the month due to the PvP revamp, I can't give you an exact date right now, when we have the new PvP changes ready I'll be able to estimate the exact day from the next month (it can be the first week or the second ...
by Kramito
Tue May 28, 2019 7:37 am
Forum: General Discussion
Topic: New content
Replies: 12
Views: 1023

Re: New content

Hello, We're truly sorry for the delay, one of the new features that we wanted to add was a new PvP system with more rewards, leagues and other features and it's taking longer that we expected. PvP is one of our top priorities and we're doing our best to polish it. We need to push back the update un...
by Kramito
Mon May 13, 2019 6:39 am
Forum: General Discussion
Topic: New content
Replies: 12
Views: 1023

Re: New content

Hello,

It'll take place this month, I can't assure you the date yet, but I'll try to give you more information when we're near the launch date.

Regards,
by Kramito
Wed May 08, 2019 8:18 am
Forum: Technical Support
Topic: Auction house bug
Replies: 1
Views: 103

Re: Auction house bug

Hello,

I've seen that you sent us the information via e-mail and I'll check it and answer your e-mail with the solution.

Regards,
by Kramito
Thu Apr 18, 2019 7:00 am
Forum: General Discussion
Topic: New content
Replies: 12
Views: 1023

Re: New content

Hello,

We're aiming for an update next month (during the first two weeks hopefully) with several improvements on the game with new ideas and feedback that we've received during these months.

Regards,
by Kramito
Mon Apr 01, 2019 7:45 am
Forum: General Discussion
Topic: New content
Replies: 12
Views: 1023

Re: New content

Hello,

Thanks for your suggestions, we'll keep in mind for future expansions.

Regards,
by Kramito
Tue Mar 26, 2019 10:23 am
Forum: General Discussion
Topic: New content
Replies: 12
Views: 1023

Re: New content

Hello,

Thanks for your feedback, we have some ideas for the future of the game and we'll try to implement as soon as possible, specially in pvp.

Regards,

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