Search found 221 matches

by Kramito
Wed Oct 17, 2018 7:46 am
Forum: Technical Support
Topic: Auctions
Replies: 1
Views: 29

Re: Auctions

Hello,

I've checked both auctions and I can see that in the second one you won (and claimed) the queen of pain. While the first auction you only did one bid, i can't see any try to do another bid. What error exactly appear and when did appear?

Regards,
by Kramito
Wed Oct 17, 2018 7:37 am
Forum: General Discussion
Topic: Leaving the game
Replies: 10
Views: 676

Re: Leaving the game

Hello,

We're currently checking your issue, please try with a different browser (chrome, firefox,...) and let us know if it works.

Regards,
by Kramito
Tue Oct 16, 2018 7:19 am
Forum: Technical Support
Topic: Cards Rollbacked
Replies: 1
Views: 14

Re: Cards Rollbacked

Hello, I can see that you crafted an Epic Knight-Captain (you have now 2) and a rare Fire Monk (not epic) and between these two cards you crafted "Cleaner" that you have too. Also I've checked your last opened chests (both open yesterday) and I can see that you received the cards without a...
by Kramito
Tue Oct 16, 2018 6:50 am
Forum: General Discussion
Topic: Leaving the game
Replies: 10
Views: 676

Re: Leaving the game

Hello,

Did you have the problem with the account "barbar1an" or "Bazza"? Could you please tell us what device are you using and if you can check that you have the latest version of the game.

Regards,
by Kramito
Mon Oct 15, 2018 7:14 am
Forum: Technical Support
Topic: Cannot login
Replies: 1
Views: 26

Re: Cannot login

Hello Viech,

Thanks for the information, we'll review it to see if we found any patron to fix it.

Regards,
by Kramito
Mon Oct 15, 2018 7:10 am
Forum: Technical Support
Topic: Vanuy
Replies: 1
Views: 15

Re: Vanuy

Hello,

While moving from one guild to another is not an issue, we'll check if there's any problem when players joining a guild (and don't appear in the list).

Regards,
by Kramito
Mon Oct 15, 2018 7:01 am
Forum: Technical Support
Topic: Reaper of souls
Replies: 1
Views: 12

Re: Reaper of souls

Hello,

I've tested the card and when the card "ascends" deals 10 damage. Do you remember when it happened to you? Does it happen always to you?

Regards,
by Kramito
Mon Oct 08, 2018 7:13 am
Forum: General Discussion
Topic: Leaving the game
Replies: 10
Views: 676

Re: Leaving the game

Hello Bazza,

What message exactly appears when you try to login? Could you please let us know the username so we can check it.

Regards,
by Kramito
Tue Oct 02, 2018 8:06 am
Forum: Technical Support
Topic: Weekly Guild Reward
Replies: 2
Views: 445

Re: Weekly Guild Reward

Hello Jagor,

I'll review what happened if there was any error, I'll reimburse back the chests for first position.

Regards,
by Kramito
Thu Sep 27, 2018 7:37 am
Forum: Technical Support
Topic: Auction
Replies: 1
Views: 157

Re: Auction

Hello,

I've checked and I can see that you won an auction for 770 golds and the card was added to your collection without any problem. Is it possible that you thought that you have enough cards and you were missing one?

Regards,

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