Search found 263 matches

by Kramito
Sun Feb 17, 2019 11:48 am
Forum: Technical Support
Topic: Daily reset bug
Replies: 1
Views: 27

Re: Daily reset bug

Hello,

We’re truly sorry for the issue, we’ve fixed the problem with the time reset and all daily duties, tickets and challenges should be working.

Regards,
by Kramito
Fri Feb 08, 2019 7:57 am
Forum: Technical Support
Topic: Global Ranking newcomer
Replies: 2
Views: 67

Re: Global Ranking newcomer

Hello,

We've already suspended that account, thanks for reporting it.

Regards,
by Kramito
Wed Feb 06, 2019 7:47 am
Forum: Technical Support
Topic: Offers
Replies: 6
Views: 88

Re: Offers

Hello,

Ahh ok, I understand know what you mean, thanks for the clarification. (Usually each month the cards in rotation change, so you can expect new cards in the following days).

Regards,
by Kramito
Tue Feb 05, 2019 7:44 am
Forum: Technical Support
Topic: Offers
Replies: 6
Views: 88

Re: Offers

Hello, These offers that you mention appears when you progress through the game, so if you play a dungeons with Light Cards has the option to appear that offer. If you do raids the offers that appear will be about that, of course there's a limit on the options to display offers and we're always work...
by Kramito
Mon Feb 04, 2019 7:46 am
Forum: Technical Support
Topic: Offers
Replies: 6
Views: 88

Re: Offers

Hello,

The offers change every week (and there're some unique offers that will appear once you advance into the game). Thanks for your support and your feedback about what are the most interesting offers so we can add them to the game.

Regards,
by Kramito
Fri Feb 01, 2019 7:44 am
Forum: General Discussion
Topic: The Future of Pvp
Replies: 16
Views: 383

Re: The Future of Pvp

Hey,

I'll update you guys with the information when we reach a "solid solution" after thorough testing but please keep giving us feedback as it always useful when we take any decisions.

Regards,
by Kramito
Tue Jan 29, 2019 7:50 am
Forum: General Discussion
Topic: The Future of Pvp
Replies: 16
Views: 383

Re: The Future of Pvp

Hello, Thanks for your input, I would like to clarify that when I said minimal was comparing the win/ratio between the same players, I do understand what you mean that if you play against a more powerful player, not starting is a handicap. We're working on finding the best solution for all cases rig...
by Kramito
Mon Jan 28, 2019 7:55 am
Forum: General Discussion
Topic: The Future of Pvp
Replies: 16
Views: 383

Re: The Future of Pvp

Hello,

We're not going to "rush" any decision on this matter as the win/ratio difference between first player and second player is minimal but we're still looking for options to improve it.

Regards,
by Kramito
Fri Jan 25, 2019 7:37 am
Forum: Technical Support
Topic: Connexion via Facebook (gameroom)
Replies: 3
Views: 99

Re: Connexion via Facebook (gameroom)

Ok, good to know!
by Kramito
Thu Jan 24, 2019 7:58 am
Forum: Technical Support
Topic: Connexion via Facebook (gameroom)
Replies: 3
Views: 99

Re: Connexion via Facebook (gameroom)

Hello,

I don't see anything wrong in the login, where exactly do you have the problem ? (Login into the gameroom or in the game's login, before clicking play)

Regards,

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