Cant claim adv rewards

Report bugs, crashes and any problem you encounter while playing Heroes Empire: TCG
User avatar
DUKUNDE
Posts: 75
Joined: Mon Oct 05, 2015 10:21 am

Cant claim adv rewards

Postby DUKUNDE » Fri May 13, 2016 2:25 pm

Hi guys ,

lost connection while collection hard adventure rewards : 98g , c saddle and tribal scroll.
http://prnt.sc/b3l13z

Would be nice if you could compensate that.

Cheers (ign: gilgabro)
Jernau
Posts: 18
Joined: Wed Dec 30, 2015 11:50 pm

Re: Cant claim adv rewards

Postby Jernau » Sat May 14, 2016 2:10 am

I had the same thing happen to me, but 97 gold, 2 common slav warriors and a tribal scroll…
Image
If I could get my reward added to my account that would be great.
User avatar
DUKUNDE
Posts: 75
Joined: Mon Oct 05, 2015 10:21 am

Re: Cant claim adv rewards

Postby DUKUNDE » Sat May 14, 2016 9:42 am

Same happened again : 112g and a tribal scroll this time
http://prnt.sc/b3vqag

so , 200g , c saddle and 2 tribal scrolls in total now.

Cheers (ign: gilgabro)
Kramito
Site Admin
Posts: 141
Joined: Wed Oct 07, 2015 8:52 am

Re: Cant claim adv rewards

Postby Kramito » Tue May 17, 2016 7:58 am

Hey Guys,

I've reimbursed both cases, go to your Shop Screen and then Gift Button.

Cheers,
Jernau
Posts: 18
Joined: Wed Dec 30, 2015 11:50 pm

Re: Cant claim adv rewards

Postby Jernau » Wed May 18, 2016 5:27 am

Thanks :mrgreen:
User avatar
DUKUNDE
Posts: 75
Joined: Mon Oct 05, 2015 10:21 am

Re: Cant claim adv rewards

Postby DUKUNDE » Wed May 18, 2016 8:58 am

Thank you
User avatar
DUKUNDE
Posts: 75
Joined: Mon Oct 05, 2015 10:21 am

Re: Cant claim adv rewards

Postby DUKUNDE » Sat Jun 04, 2016 9:07 am

Same happened again : 105g and tribal scroll
http://prntscr.com/bc6o0q

would be nice if you could reimburse that ...I need my zulus^^

cheers
Kramito
Site Admin
Posts: 141
Joined: Wed Oct 07, 2015 8:52 am

Re: Cant claim adv rewards

Postby Kramito » Mon Jun 06, 2016 7:46 am

Hello,

Did you change your username? If it's the case please let me know your new name.

Cheers,
User avatar
DUKUNDE
Posts: 75
Joined: Mon Oct 05, 2015 10:21 am

Re: Cant claim adv rewards

Postby DUKUNDE » Mon Jun 06, 2016 9:20 am

Oh yes , I'm sorry , my new name is : Pokkejong

Cheers
Kramito
Site Admin
Posts: 141
Joined: Wed Oct 07, 2015 8:52 am

Re: Cant claim adv rewards

Postby Kramito » Tue Jun 07, 2016 7:57 am

Hello!

Solved!

It was difficult to find the missing rewards, you did a lot of adventures. ;)

Cheers,

Return to “Technical Support”

Who is online

Users browsing this forum: No registered users and 0 guests